Training Specialist, Quality Systems (Hybrid) at Insulet

Posted in General Business 30 days ago.

Type: Full-Time
Location: Acton, Massachusetts





Job Description:

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Department: Global Training Compliance

Position Overview:

Reporting to the Training Manager, the Training Specialist, Quality Systems is responsible for performing the following duties:


  • Consults with various Insulet teams to identify training requirements.

  • Ensures that training is documented properly and adheres to Insulet's training procedures and guidelines.

  • Assesses and monitors training programs for overall effectiveness.

  • Assists with the maintenance of Insulet's Learning Management Systems (LMS).

Responsibilities:


  • Develops expertise in Insulet's training processes, procedures, and guidelines.

  • Works collaboratively with other teams to identify training needs and requirements.

  • Acts as a resource to support teams with the development of trainings.

  • Collaborates with Instructional Designer on creating effective training programs.

  • Maintains accurate training records and ensures that training is documented properly.

  • Conducts audits and evaluates work instructions to ensure employees are performing processes and procedures as stated.

  • Participates in training improvement projects.

  • Works collaboratively with teams on document revision process.

  • Collaborates with Training Coordinator on the maintenance of Insulet's Learning Management Systems (LMS).

  • Maintains quality records and logs in compliance with FDA QSR and ISO 13485 standards.

  • Effectively communicates any issues or concerns pertaining to training while ensuring staff compliance.

  • Works within the highly regulated medical device environment by following proscribed approval processes for all training materials developed.

  • Provides reporting to management on training progress and completion and usage of courses.

  • Performs other duties, as required.

Education and Experience:

Minimum Requirements:


  • A High School Diploma

  • Experience in Medical Device, Pharmaceutical or Life Sciences industry preferred.

  • Working knowledge of the Quality System Regulation (FDA 21 CFR Part 820) ISO 13485 quality system standards.

  • Experience with Learning Management Systems (LMS).

  • Working knowledge of Microsoft Office programs (e.g., Word, Excel, Access, and PowerPoint).

  • Ability to demonstrate effective verbal and written communication skills to all levels throughout the organization.

  • Must be detail-oriented and highly organized

Preferred Skills and Competencies:


  • BS degree in Communications/Education/Adult Learning or equivalent experience.

  • Experience with Docebo Learning Management Systems (LMS)

  • Experience with Articulate or similar online authoring tools.

  • Experience in Adobe Acrobat.

  • Ability to generate and maintain organized and accurate records.

  • Must be able to interface with a variety of people including different technical levels, educational backgrounds, and a range of personalities.

  • Demonstrates appropriate level of adaptability, maintains a positive outlook and demonstrates composure under pressure.

Physical Requirements (if applicable):

  • Ability to work in an office environment and/or remotely.

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). #LI-Hybrid

Additional Information:
The US base salary range for this full-time position is $57,500.00 - $86,450.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

( Know Your Rights )





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