Are you ready to dive into your true passion with a dynamic, growing company? Do you enjoy challenges and can think quickly on your feet? If you're excited about joining a collaborative and successful team and possess a can-do attitude with the initiative to learn and grow, we want to hear from you!
Cornell Pump Company is a prominent leader in the centrifugal pump industry with over 75 years of experience and continuous growth. Our manufacturing facilities located in Clackamas, OR, Vancouver, WA, and Rock Hill, SC allow us to serve diverse markets such as Agriculture, Industrial, Municipal, Rental, and Mining.
We are seeking a full-time Inside Sales Application Engineer who has Municipal / Pump experience. This is an exempt position. The position is 100% onsite at our Clackamas OR office location.
The annual base salary range is $65,000 - 80,000 (DOE)
Company benefits:
A minimum of two weeks paid PTO and 10 paid holidays
401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
Two medical plans: a PPO and an HDHP with an HSA
Dental/Vision coverage
Company-paid Employee Assistant Program (EAP)
Two weeks of paid Parental Leave
Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
Additional Voluntary Life Insurance & AD&D
Safety Shoes: Get up to $250 reimbursed every two years
Prescription Safety Glasses: Get up to $250 reimbursement every two years
Employee Rewards and Recognition Program
Coffee and healthy snacks are provided daily
Free lunch with food truck Fridays throughout Summer, a summer party for the family, holiday events, and Santa Day for the kids
SUMMARY DESCRIPTION:
The Inside Sales Application Engineer provides technical support and sales assistance for Cornell equipment via phone troubleshooting and proactive customer engagement. You'll handle sales quotes and orders, offer accurate technical guidance, follow up on leads, address inquiries, and oversee projects for timely completion. Additionally, you'll collaborate with dealerships and colleagues, represent Cornell at events, and travel to customer sites as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Proactively engage in telephone-based troubleshooting to assist customers in selecting the appropriate Cornell equipment.
Craft and input comprehensive sales quotations and orders, highlighting key features, pricing, and credit terms.
Expertly navigates technical pump information (such as Bills of Materials, Curves, and Dimensions) to provide accurate guidance.
Conduct outbound lead follow-up via phone and email, effectively nurturing both potential and existing customer relationships.
Skillfully address technical and business concerns raised by prospective customers to facilitate successful sales outcomes.
Deliver product demonstrations, including cutaways and display pumps, to interested customers upon request.
Assume ownership of large-scale projects, ensuring their smooth execution and timely completion.
Cultivate and maintain professional relationships with Cornell dealerships and internal colleagues, fostering a collaborative work environment.
Serve as a representative of Cornell at dealer-hosted events, as well as trade shows and other promotional activities.
Flexibly travel to customer sites as needed to provide support and build rapport.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in Mechanical Engineering from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Proven experience with water system experience, pumping systems background, familiarity with piping plan drawing takeoff and specification review, and computer skills that fit our systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
Effective communication and interpersonal skills
Excellent analytical and problem-solving abilities
Ability to thrive in a fast-paced, dynamic environment
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