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Coordinator, Memberships and Outreach at University of Houston - Downtown

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Houston, Texas





Job Description:

This position is 100% on campus

Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education 

JOB SUMMARY 

The Coordinator, Memberships and Outreach coordinates outreach and membership efforts for Sports and Fitness, including the strategy, tracking, reporting, and outreach at UHD. The Coordinator is responsible for member recruitment, engagement, and retention strategies, developing membership drives and campaigns, creating and leading outreach events, and tracking/reporting memberships.

DUTIES 


  • Assists in implementing a variety of outreach programs and events at UHD and, at times, our satellite locations

  • Collaborates on events/programs with departments across campus and Sports and Fitness program areas

  • Collaborates with the Director and Associate Director to host and create Sports and Fitness camps

  • Develops, implements, and leads Sports and Fitness member recruitment, engagement, and retention strategies

  • Leads the peer health education program for holistic well-being to conduct outreach programs

  • Tracks and reports membership numbers

  • Coordinates with marketing to develop membership drives and campaigns to increase memberships

  • Creates and implements special events, Fitness on the Go events (lunch & learns, stretch breaks, group fitness classes for departments/organizations), and promotional activities

  • Supervises the university mascot EdUGator

MARGINAL DUTIES 


  • Performs all other duties as assigned


 

SUPERVISORY RESPONSIBILITIES 

Direct Reports:


  • Supervises student workers

Delegation of Work:


  • Regularly assigns work to subordinate(s)

Supervision Given:


  • Supervises the work of student employees

KNOWLEDGE, SKILLS, AND ABILITIES 

Knowledge:


  • Knowledge of the principles of customer service and the related trends, issues, and accepted practices

Skills:


  • Good technical skills, including proficiency in MS Office

  • Strong analytical and problem-solving skills

  • Excellent customer service, interpersonal, and communication skills

Abilities:


  • Ability to assign work and supervise others

  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

WORK LOCATION AND PHYSICAL DEMANDS 

Primary Work Location:


  • Works in an office environment, lobby customer service island, or reception area

Physical Demands:


  • Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements

  • The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

EEO/AA

Required Education:


  • Bachelor's degree

Required Experience:


  • Minimum of three (3) years of related job experience

License/Certification:


  • None required

PREFERRED QUALIFICATIONS 


  • One (1) year of leadership/supervision experience

  • Higher education experience





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