IIE is an Equal Opportunity and Affirmative Action Employer of Females/Minorities/Veterans/ Individuals with Disabilities.

Organizational Unit: IIE Organization -> IIE US -> EducationUSA Global Services

Schedule: Full Time

Education: Bachelor's Degree

Location: Washington DC Washington, DC, US 20005

Travel: 10 to 25%

Job Description:

The Institute of International Education (IIE) is hiring an Iran Virtual Advisor for our EducationUSA program. We invite you to join a team united by a single goal: to transform our interconnected world into a network of more peaceful and equitable societies. IIE’s team members share a belief that when education transcends borders, it opens minds, enabling people to go beyond building connections to solving problems together.

Learn more about IIE, our culture and commitment to DEIA here.

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Job Summary

This position will work with the EducationUSA programs. Through a cooperative agreement with the U.S. Department of State's Bureau of Educational and Cultural Affairs (ECA), the Education USA Iran Virtual Advisor provides comprehensive and current information on the full-range of accredited U.S. colleges and universities and guidance via virtual platforms to qualified Iranian students on how to best access opportunities to study in the United States. The Advisor communicates with U.S. higher education professionals to promote Iranian student enrollment at U.S. institutions of higher education.

Job Requirements:

Essential Functions:

• Maximizes use of virtual platforms to provide guidance to prospective Iranian students interested in pursuing studies in the United States. Provides one-on-one and group advising via email, online discussion forums and web chats. Ensures timely and accurate responses to all advising inquiry types related to U.S. education. Responds to inquiries from the U.S. higher education community about Iranian educational system and institutions, and questions relating to recruitment and admission of Iranian students.
• Develops relevant content for the Education USA Iran website, email newsletters, podcasts, and social media to promote U.S. higher education to Iranian students. Manages specialized external website by updating with new webinars, improved registration interface, survey tools and troubleshooting basic technical issues for Iranian students.
• Presents at higher education conferences providing insight into the Iranian higher education system and collegiate community.
• Maintains program database and provides data for program reports to sponsor. Researches and produces reports, as requested by the sponsor.
• Carries out daily management of the virtual advising center to ensure efficient and effective delivery of content to the public.

Qualifications and Experience:

Education and Work Experience:
• Requires a Bachelor's degree and at least two years of related work experience, or combination education and experience.

Required Knowledge, Skills and Abilities:
• Fluency in English and Farsi required.
• Experience in projects and tasks involving complex details which require well-developed organizational, time-management and administrative skills.
• Excellent customer service, interpersonal and communication skills, both oral and written (English and Farsi).
• Ability to read and interpret documents, present to external audiences, and write reports and correspondence.
• Ability to interact with all levels of team members and external contacts; sensitive to cultural differences when working with people from other cultures.
• Ability to exercise discretion on confidential matters and to demonstrate sound judgment in consulting with and keeping others informed.
• Ability to easily adapt to changing organizational needs and a fast-paced work environment; work independently without close supervision and as part of a team.
• High level of job-focused multi-tasking skills and ability to perform under pressure of deadlines.
• Ability to compare and evaluate possible courses of action and recommend or decide appropriate course of action.
• Familiarity with web-based, content management systems, virtual knowledge sharing platforms such as discussion forums, virtual classrooms, podcasts, and webinars.
• Proficiency with Microsoft Office applications including Word, Excel and Outlook.
• Must have strong editing and proofreading skills.
• Ability and willingness to travel domestically and internationally independently.

Salary and Benefits:

Salary and Benefits:

Salary Range:$55,043 - $63,987. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, job-related knowledge, skills, abilities, internal organizational equity, and geographic region.

IIE offers a robust suite of benefits to team members including medical, dental, and vision plans, paid time off and holidays, student loan and tuition reimbursement programs, professional development reimbursement program, retirement plans and a family medical leave benefits. Please visit our careers page for further details.

The Institute of International Education (“IIE”) has a hybrid work environment that allows team members a combination of in-office work and telework at any of the locations listed above.

Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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