Under limited direction, performs difficult, complex, and specialized human resource analytical work in areas such as recruitment, selection, classification, compensation, equal employment opportunity, labor relations, employee relations, safety, risk management, employee development and other areas.
DISTINGUISHING CHARACTERISTICS:
This is the advanced journey level classification of the Human Resources classifications. The class is distinguished from the lower-level classifications in that this class requires a higher level of skill and performs more complex and/or specialized range of duties.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required and assigned.
Interprets and applies personnel policies, rules regulations and provisions of labor agreements; develops and recommends human resource policies and/or procedures as directed
Conducts investigations relative to employee complaints and grievances and meets with employees and employee organization representatives on such matters; develops related reports and documentation
Resolves or assists in the resolution of disputes through a variety of resolution methods
Provides guidance and recommendations in performance management issues, prepares related documentation
Assists in the development and maintenance of personnel management policies, procedures and programs
Participates on problem resolution committees and provides high-level staff support to a variety of commissions, task forces, and working groups
Consults with and advises supervisors, managers, and other employees regarding human resource policies and regulations
Analyzes new legislation, plan experience data, plan costs, trends and utilization statistics and makes recommendations regarding plan modifications for enhanced benefits, cost containment and effective administration
Develops, implements, and monitors compliance with the court’s risk management, safety, and equal employment opportunity programs as directed
Identifies and analyzes problems related to organizational structure, salary levels, classification, examining procedure, and other human resource related activities
Develops and implements recruitment and selection plans; designs and coordinates preparation of examinations, announcements, brochures and advertisements; and develops selection criteria to rank applicants; conducts interviews, chairs qualification appraisal panels, administers performance tests and may serve as the proctor of written examinations
Develops and presents employee training, orientation and recognition programs; provide information on personnel, payroll and benefits programs and procedures
May process payroll and benefits functions as directed
Monitors, directs and participates in the discipline and grievance processes, and the performance management program
Attend training as offered and/or directed. Travel to off-site courts, as needed
Performs other related duties as required
Supervisory Duties:
None
WORK HOURS
Eight (8) hour work day plus overtime per the Court's operational needs
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE REQUIRED
Graduation from an accredited college or university with a bachelor’s degree in Human Resources, Business, Public Administration, or a closely related field and two (2) years of progressively responsible paid human resources experience in a public or private organization
OR
An associate’s degree in Business or a closely related field and four (4) years of progressively responsible paid human resources experience in a public or private organization
OR
Any combination of relevant experience and/or education that would demonstrate that the individual possesses the necessary knowledge, skills and abilities listed above as determined by the Court Executive Officer.
Necessary Employment Standards
Knowledge of:
Business correspondence
Filing and record keeping methods
Customer service, receptionist and telephone techniques
English Language Arts: correct spelling, grammar, and punctuation
Basic accounting principles and practice;
Basic principles, methods and practices of management
ADP payroll processing is highly desirable
Skill/Ability to:
Understand and interpret written policies and procedures
Understand and follow written and oral instructions
Organize and prioritize own work in order to meet deadlines
Establish and maintain effective working relationships with those contacted in the course of the work
Communicate effectively, orally and in writing
Read and write at a sufficient level to perform work. Type accurately at a speed exceeding 45 wpm or more (sufficient to perform the duties of the position); typing certificate may be required
Resolve complex human resources and/or administrative problems
Understand and use a variety of business computer software including word processing, spreadsheet and database applications
Identify and analyze problems related to human resource related activities
Exercise considerable discretion with respect to assignments and duties
Apply extensive knowledge of legal issues to human resource operations
Apply office procedures and rules
Prepare a variety of general and statistical documents and correspondence from brief instructions
Maintain confidentiality of information
Must successfully complete a Criminal Record Background Check
A valid class C California driver's license may be required. The requirement will be reviewed on a position basis in accordance with ADA regulations.
ESSENTIAL PHYSICAL & MENTAL DEMANDS
Performance Aptitudes
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data, and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
Physical Ability:
Strength, dexterity, coordination, and vision to use a keyboard, computer monitor, and other office equipment on a daily basis and for extended periods of time
Fine finger manipulations, dexterity, and coordination to handle files and single pieces of paper
Forceful and repetitive gripping, grasping, and pinching
Occasional lifting and carrying of objects weighing up to 20 lbs.
Frequent reaching for items on shelves, above, at, and below desk/shoulder level
Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or negligible amount of force constantly to move, torque, twist, push, and pull objects
Frequently sit for extended periods; frequently stand for extended periods; and frequently walk, move, bend, stoop, lift, and stretch
Able to move to different locations such as, but not limited to: courtrooms, clerk's office, various departments, other court facilities, and desk assignments based on the operational needs of the Court
Able to traverse inside and outside over uneven ground and pavement
Perform repetitive writing, typing, copying
Employees are regularly required to verbally communicate both in person and by telephone
Corrected hearing and vision to normal range
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
BACKGROUND INVESTIGATIONS: Convictions, depending on the type, number and date, may be disqualifying. Court employees shall be subject to a modified background investigation and fingerprinting. False statements or omission of facts regarding background or employment history may result in disqualification or dismissal.