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Resident Concierge - Domain at City Centre at Madera Residential LLC

Posted in Hospitality - Hotel 30+ days ago.

Type: Full-Time
Location: Houston, Texas





Job Description:

Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way! If this is you, apply now!

Employee Testimonial

Essential Functions:

Serves as the first point of contact with current residents and is responsible for ensuring a professional, yet friendly atmosphere in the leasing office and other areas onsite.
Assures new residents and prospects are greeted with a warm, friendly demeanor both in person and over the phone
Delivers an exceptional experience for all residents.
Provides availability and approachability to listen to resident concerns.
Builds resident satisfaction and loyalty.
Plans, organizes, attends and promotes resident activities.
Handles all lease renewals in a timely manner.
Tracks all vehicle registration permits and insurance.
Occasionally assists in leasing available apartments.

Qualifications:

Industry experience preferred
High school diploma or equivalent is required
Excellent verbal and written communication skills
Proficient in Microsoft Office (Word, Excel)
Able to multitask and meet deadlines in a timely and organized manner
Must be able to work a flexible schedule, including weekends
Valid driver's license and reliable transportation required





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