We are seeking a full-time Field Service Engineer - Marine in Fort Pierce, FL. In this role, you will be responsible for providing technical support and training on Garmin and Fusion Entertainment Marine products to boat OEMs (Original Equipment Manufacturers), OEM dealers and installing dealers.
Essential Functions
Act as embedded Garmin technical representative to ensure installations meet Garmin standards for quality and functionality
Respect and observe the rules and policies of the OEM while onsite and maintain professional and courteous demeanor with all OEM associates
Provide on-site support of Marine OEM Installations and troubleshooting in a manufacturing environment
Verify reported defective products at Customer's facility
Train customer's associates in the installation and operation of Garmin Marine, Fusion Entertainment equipment and other related items
Meet all of productions needs related to Garmin including coordinating schedule with the production line and sea trials, taking care of problems that arise, and adjust priorities at a moment's notice
Maintain communication with Garmin headquarters including documenting and completing reports on the work performed and reporting failures/tracking trends
Basic Qualifications
Bachelor's Degree or equivalent Military/Trade school training OR a minimum of 4 years relevant experience
Must possess a minimum of 4 years work experience performing marine electronic equipment installation/troubleshooting
Demonstrated strong and effective verbal, written, and interpersonal communication skills and a superior customer-oriented attitude
Must possess a demonstrated proficiency using personal computers and software applications, including Microsoft Word & Outlook
Must be positive, detail/quality oriented, organized, analytical, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize in a fast paced, deadline-driven environment with excellent time management and follow-up skills
Desired Qualifications
Previous experience in Marine installation
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
