Headquartered in Chattanooga, Tennessee, Tennessee Valley Federal Credit Union was founded in 1936 as a non-profit financial cooperative built on the promise of “people helping people". With $2.1 billion in assets, Tennessee Valley Federal Credit Union (TVFCU) is a progressive member-focused financial institution, respected as one of the most financially sound in the industry. With 21 branches and using state-of-the-art technology, TVFCU provides financial services to more than 163,000 members in Southeast Tennessee and Northwest Georgia. As a very high honor, TVFCU was recently named the Best Credit Union in the state of Tennessee by Forbes, and even received the highest score of any financial institution in the nation.

Job Description:

TVFCU desires to recruit talented service professionals who embody our overall values and are passionate about the work they do for our membership. FSC’s provide exceptional member service by performing various financial transactions on member accounts and cross-selling products to further enhance the member’s lifestyle. FSC’s:
 

• Represent and promote the Credit Union to the members in a courteous, professional manner.


• Greet and Respond to members with a smile and in a timely manner.


• Accept deposit/withdrawal transactions, facilitate sale of money orders, travelers checks and other inventory items.


• Process loan payments on member’s accounts.


• Perform account research and answer member questions regarding account activity.


• Provide information in an accurate and timely manner.

Skills and Other Requirements:

TVFCU requires that candidates possess a high school diploma or equivalent with previous customer experience. Banking and sales experience preferred (but not required). TVFCU opportunities have the potential to develop into satisfying career choices that enable you to learn and grow.

If you are considered for an offer of employment at TVFCU, you must successfully complete a pre-employment screen that includes:

• Verification of education, employment and other pertinent data included on your employment application, and eligibility to work in United States.


• Criminal background check and drug screening.


• Pre-employment credit check required

Pre-employment screening helps TVFCU provide a safe environment for our members and employees, minimize risk, and ensure federal compliance.