Job Description:

Provides support and assistance in the identification, development and delivery of educational programs or initiatives. Typically works under general supervision, while performing assignments that are varied and that may be somewhat difficult in character, but usually involve limited responsibility. Organizes, coordinates and performs clerical and administrative functions following established standards. 

Duties:

• Assists with planning, development, and implementation of designated educational programs and services to ensure quality of programs.


• Supports preparation of program agreements and other related documents.


• Coordinates and distributes course/program evaluations.


• Communicates with clients on participant satisfaction metrics.


• Analyzes customer feedback for trends and discrepancies.


• Monitors onboarding and reports updates to program leadership.


• Serves as a liaison with college and department contacts and outside institutions.


• Provides ongoing support as questions and issues arise.


• Compiles information and prepares reports.


• Assists in making travel arrangements and reimbursements.


• May create, update, and maintain websites.


• Performs various duties as needed to successfully fulfill the function of the position.

Required Education: Associate's Degree in business, education, health, or related field AND:

• 12 months of administrative or program support experience.

Skills:

• Effective verbal and written communication skills.


• Excellent interpersonal skills with a collaborative work style.


• Computer skills, including proficiency in navigating and maintaining databases.


• Ability to communicate well and build rapport quickly with students, faculty, and staff.


• Ability to work independently and as part of a team.

Advertised Physical Requirements:

• 
  Physical: Prolonged periods of sitting at a desk and working on a computer. Ability to engage in repetitive motion. Communicate effectively


• 
  Environmental: Standard Office Environment

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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