Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Location: Irving, Texas
SUMMARY:
The After Hours Support Specialist supports after hours Customer Service and Field Service Technician (FST) calls providing real-time resolution for customer emergencies and FST requests with a strong focus on meeting external and internal customer expectations.
Schedule: Saturday and Sunday 7am to 7pm and then Monday and Tuesday 10am to 7pm (Wed - Fri Off)
Salaried position: $55,000 to $60,000 per year (depending on experience and qualifications)
ESSENTIAL DUTIES AND RESPONSIBLITIES:
MINIMUM KNOWLEDGE, SKILLS & ABILITY REQUIREMENTS
EDCUATION and/or EXPERIENCE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
See job description
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