Representative, ASD Customer Care I
at Overhead Door Corporation
Posted in Admin - Clerical 30+ days ago.
Type: Full-Time
Location: DAlton, Ohio
Job Description:
- Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
- Respond to customer requests for information concerning order tracking, order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Other duties as assigned.
