The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel's laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.
Job Description
Principle duties and responsibilities (Essential Functions) include:
Key Job Functions
Must provide and maintain a clean and sanitary laundry product for guests.
Must maintain the cleanliness of all equipment properly and report any equipment concerns or problems.
Load articles into washer and add specified amount of detergent, soap or other cleaning agent by programming laundry machines.
Operates laundry machinery such as washers, driers, and ironers.
Starts machine that automatically washes and rinses articles.
Lifts clean, wet articles from washer and places them successively into driers for measured time cycles.
Sorts dried articles according to type.
Folds and places items in appropriate storage area.
Sorts torn and stained articles.
Sorts and counts articles to verify quantities on laundry requisitions.
Soaks contaminated articles and processes in de-staining cycle.
Cleans lint traps and sweeps laundry room.
Attend department meetings as required.
Complete other duties/tasks as assigned by manager or supervisor.
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations.
You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile.
Use eye and ear contact and guest's name.
Establish/anticipate needs.
Solve and own all requests/complaints.
Thank everyone.
Build solid relationship with your Colleagues.
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Deliver Passionate & Engaging Service to our Guests.
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations.
You will consistently deliver our GUEST model:
Greet or welcome everyone, warmly with a smile
Use eye and ear contact and guest's name
Establish/anticipate needs
Solve and own all requests/complaints
Thank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1-2 Years of housekeeping experience preferred
Hotel experience preferred
Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Strong communication skills
Appropriate professional appearance and demeanor
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
