What You Will Do:
The role is accountable for leading the corporate business relationship management (BRM) organization in the development of strategies, scoping of investments, implementation of strategic projects and execution of local support to fulfill the needs of the Clarios corporate functions in direct partnership with members of the Clarios Executive Leadership Team (ELT). This leadership position is expected to challenge the status quo, identify strategic opportunities to apply digital ways of working as well as technology and advise business leaders on organization changes required to achieve value. This position is accountable for the overall quality of IT customer service to the corporate functions, with internal direct reports located at both global headquarters and corporate shared service locations.

How You Will Do It:

Business Relationship Management

• Business Relationships - Develop working relationships with a diverse group of business people and gain an understanding of the complex nature of the company’s business. Maintain familiarity with the business plans of the company and the departments serviced.




• Business Alignment - Meets with user management and staff to understand business requirements and to determine system requirements for all functions in the area of responsibility.  Works with customers to define and prioritize improvement initiatives. Assists in building strategic roadmaps and aligning the business initiatives with IT initiatives to shape the IT vision and strategy. Ensures participation of IT in business partner weekly operations, quarterly strategic reviews or annual planning sessions.




• Business Case Development - Responsible for contributing to business case generation and overall project strategies including project plans for major efforts that satisfy the business needs of that functional area for review and approval by management. Also responsible for assisting user management in setting priorities.




• Demand Management – Identify key strategic business and functional requirements for the areas of responsibility. Responsible for assisting users in setting priorities, resolving competing initiatives and aligning expectations throughout the portfolio.




• Issue Escalation – Key role in the management, impact analysis and communication of system performance or production downtime events. Acts as conduit between IT applications support and business leadership.

Program Leadership

• Program Structure & Governance – Works with the PMO team to properly structure projects for success. Qualifies functional resources as well as business SMEs and leads for participation in the project. Accountable for functional design, user training, change management and launch support for all projects. Together with the PMO selects delivery partners and constructs preferred commercial agreements with external providers. Develops methods for tracking and reporting status of IT programs to business partners.




• Resource Management - Directs, instructs, and coaches staff in order to meet project goals according to the agreed upon scope, schedule and budget. Allocates and balances work assignments to best meet needs of the portfolio. Evaluates and reports the performance of assigned team members. 




• Collaboration - Works closely with IT management peers to ensure customer needs are being addressed, solutions are complete and not compromised because of functional boundaries and/or the capabilities of the technical architecture.




• Drive Standards - Oversees and ensures the quality of testing, application documentation, user training, change management, production release and on-going support.




• Issue Management – Key role in the escalation and resolution of issues during project delivery by working across IT functions, department boundaries and the business community.




• Delivery Partners – Works at the level of General Contractor assembling internal and external delivery partners to ensure successful, high quality outcomes, on-time and on-budget. Builds relationships with delivery leaders to effectively overcome barriers to success.

Digital Program Leadership

• Coordinate and Influence – Organize function leaders to identify digital program initiatives in the corporate functions and stated benefits within 5-year horizon. Influence leaders to subscribe to new methods for milestone, KPI and benefits tracking to assemble digital program for the HQ and drive accountability for success through others.

Team Management

• Staff Management - Responsible for the professional development of staff. Responsible for hiring of staff personnel in area of responsibility. Conducts interviews, individual performance and development planning performance reviews, other supervisory interactions and proposes salary increases.

Departmental

• Financial Responsibilities - Participates in creating of department budget and quarterly forecasts. Responsible for consulting, salary, travel and training budgets in designated areas of responsibility. Responsible for assembling and rationalizing annual Capital project list for corporate functions.




• Operating Model – Provides feedback and helps shape the operating model of the department to achieve balance between governance, speed, risk and quality required by the region.

What we Look For:

• Bachelors Degree in Information Technology or similar field.  MS Degree or MBA preferred.




• 10+ years experience defining, implementing and supporting Information Technology systems with an emphasis on enterprise systems in global organizations.  




• 10+ years leadership experience managing technical delivery teams and owning a project portfolio.




• Experience with Vendor Management for both product and service vendors




• Experience using structured project management methodologies with agile SDLC methods.




• Experience leading individual programs greater than $1M in size.




• Action oriented, with the ability to understand and willingness to get into systems development details when warranted. “Do what it takes” attitude.




• Experience with managing in house and contract staff; experience with off-shore development is preferred.




• Experience supporting applications in a 24x7x365 environment.




• Strong analytical skills with demonstrated ability to convert business needs into system requirements.  




• Demonstrated IT leadership skills with a proven track record of success




• Willingness to travel internationally to support job responsibilities as required. (Approx. 5-10%)

Who we are:
Clarios is the creator behind the world’s most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota, Honda, and Nissan. Our 16,000 employees develop, manufacture, and distribute batteries for virtually every type of vehicle. We recover, recycle, and reuse up to 99% of our battery materials, leading sustainability practices in our industry. Clarios, formerly Johnson Controls Battery Group, is currently a Brookfield portfolio company. Learn more about us at www.clarios.com.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.