Job Summary

We offer remote work opportunities (AK, AR, AZ, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE,NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, WI & WY only)

The Manager, ePMO is responsible for managing and developing a team of program and project managers; building relationships with organizational stakeholders; balancing team schedules and workloads; managing programs; and maturation of the ePMO

**Veterans, Reservists, Guardsmen, and military family members are encouraged to apply**

Education & Experience

Required:
o Bachelor's Degree in Business, or other related field, or equivalent experience o 5+ years of experience managing projects and/or programs within a project management office. Experience should include overseeing multiple enterprise-wide programs o Advanced verbal and written communication skills o Experience managing vendor/partnership relationships o 2+ years of experience in supervisory role with demonstrated success leading and motivating teams o Advanced skills with Microsoft Office Suite (Word, Excel, PowerPoint, Project, Access) o Experience using Project Portfolio Management systems (e.g. MS Project Server, Clarity, Planview)

Preferred:
o Master's Degree in Business or other related field o Project Management Professional (PMP) certification

Key Responsibilities

o Execute the project management process, deliverables and operational cadence in strict accordance with project management standards and best practices. o Manage and balance ePMO member's workload and assignments; ensure team members understand and accept their roles, responsibilities and accountabilities; ensure consistency of project execution to standards and achievement of project objectives. o Train direct and indirect staff on ePMO processes, including organizational stakeholders that play a role on enterprise projects. o Track progress and facilitate reporting on all ongoing projects (issues, risks, schedule, changes, costs, scope). o Responsible for identifying and escalating key organizational resource needs and gaps. o Ensure team member's project schedules and task detail is appropriate for the effort and complexity.

o Manage the ePMO tools and processes. o Facilitate enterprise project prioritization and resource management process to align resources to most critical work. o Identify and hire top-level project management talent; manage team performance; coach and mentor team and other organizational project management staff; conduct team member one on one sessions; host team meetings. o Identify project standards and conduct state-gate and intra-cycle project audits to ensure standards are being met. o Perform project recovery functions when necessary. o Continued maturation of ePMO processes, such as risk/issue management, project lifecycle, and reporting. o Other duties as assigned. o Regular and reliable attendance is required.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; View change as necessary.

Delegation Skills: Provide clear performance expectations for projects and ensure adequate access to resources for completion.

Empathy / Customer Service: Customer-focused behavior; Helping approach, including listening skills, patience, respect, and empathy for another's position.

Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues.

Technical Skills: Proficient with Microsoft Office Suite and SharePoint.

Working Conditions

Working Conditions:
o Works in a standard office working conditions, with occasional travel o Availability to work non-regular hours and long shifts as required

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.