About Bose You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello". It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.
About the Role
As the Technical Lead for our SCM delivery team, you will support the development of the IT architecture and roadmaps within the supply chain space. Our team is responsible for critical applications supporting manufacturing, supply chain, logistics, and planning systems. Given that our technical teams are outsourced to a third party, we are seeking a highly skilled professional capable of effectively managing and leading outsourced delivery teams.
You will be highly experienced in materials management, warehouse management, distribution, logistics, and act as both a technical expert and hands-on configurator and will have also had a broad understanding of large-scale ERP systems.
In this position you will work with the global procurement, logistics and trade compliance teams. You will also assist and train other members of the delivery team.
You will manage architectural design decisions and solutioning and be a key collaborator in Sprint refinement. You will define, estimate, and prioritize technical debt to meet key business objectives. You will own and manage the QA process as well as practice design and code reviews.
You will also be accountable for design, implementation, and maintenance of enhancements to our SAP ERP System. Your focus will be on ensuring that solutions designed in our ERP environment are done with sustainable, high quality, and best practice design in mind.
You'll be accountable for reviewing and approving documentation of processes and configuration, ERP system configuration, unit testing, integration testing, leading User Acceptance testing activities with offshore teams, and ensuring that proper IT Change Control and Project Management processes are adhered to.
You should have implementation experience with a global consumer electronics company or high-tech company, and understand both systems configuration, and overall systems architecture in an enterprise environment.
About the Job
Leadership:
Self-starter who demonstrates creativity in solving problems or generating improvement ideas
Able to prioritize competing or conflicting requests
Must exhibit strong communication skills
Supports and maintains positive attitude across all levels of the organization
Leads an outsourced delivery team
Must be able to lead and assist with prioritizing work for the entire team
Foster a collaborative and innovative team culture to drive successful project outcomes
Customer Success:
Collaborate with business partners and Scrum teams to deliver all aspects of large, complex IT projects or multiple IT projects with minimal direction including project planning, execution, timing, requirements management, quality and cost
Address user concerns, provide regular progress updates, and ensure customer satisfaction
Responsible for working with Scrum teams to deliver robust and efficient solutions that address business demands and are aligned with corporate initiatives
Identify potential risks and develop mitigation strategies
Proactively address issues that may impact project timelines and deliverables
Quality Assurance:
Implement and enforce best practices in ERP delivery and documentation standards for all relevant solutions
Ensure that standards are adhered to, and that documentation and change control processes are followed across the applications organization
Provide functional and technical guidance for decisions made regarding our ERP landscape, as it pertains to supply chain management
Seek to use best practices, standards, and the right partners and vendors to provide solutions to meet Bose's business objectives; ensure that the team also follows the same standards.
About You
Qualifications:
P roven experience in a global company with extensive third-party logistics and contract manufacturing
Experience in working with outsourced delivery teams
5+ years experience with a large-scale ERP suite (similar but not limited to: SAP, Oracle, Dynamics 365 or Workday Financials)
Thorough understanding of IT governance and SCM best practices
Scaled Agile Framework Certification (desired)
B.S. degree in Engineering, Computer Science, or related technical field (or relevant work history)
Experienced user of JIRA Pro and JIRA Align
Skills:
Ability to think strategically and lead others to do the same
Strong leadership and interpersonal skills
Strong communication skills, written & spoken with the ability to effectively understand and explain complex technical issues
Strong understanding of end-to-end business processes, issues, and challenges
Ability to write in a clear, concise, organized, and convincing manner for the intended audience
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process. If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
