Posted in Sales 30+ days ago.
Type: Full-Time
Location: Charlotte, North Carolina
Job ID: 494352
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.
Job Description Summary
In order to support the growth of our operations in the United States, we are currently looking for a dynamic, proactive person with good listening skills.
In the context of a Call Center, you will contribute by providing technical support to professionals and consumers in the United States. To succeed in this role means to quickly and accurately solve customers' technical problems through personalized and sincere interactions. To do this, you will collaborate with the entire technical, R&D, and sales team.
Primary responsibilities include: handling incoming customer phone calls, making product recommendations, assisting customers with a wide range of issues including product application and assistance with problem related complaints.
If you think you can help us continue to improve our business in a modern, productive and inclusive workspace, we'd like to meet you.
Duties and Responsibilities
Job Requirements
What CRH Offers You
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link .
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