Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Branch Shop Manager is responsible for the efficient and profitable operation of the service department; advising and making recommendations to the Branch Parts & Service Manager with respect to the best interests of the Company and wherever service department activities are involved and in a manner that reflects the company’s vision of working as “One Professional Team.”
Pay Rate: $65,546.11-$90,131.09 annually.
Pay is based upon experience and education.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Supervises the day-to-day operations of the shop, including job assignments for Technicians
Consults with manager to reach agreement on annual objectives, and carries out programs to meet these objectives
Develops and manages annual shop budget
Provides adequate reports as needed for Sales, Engineering, and other areas of the company
Initiates and closes all shop work orders as necessary and ensures maintenance of all relevant files and data
Monitors and ensures Work In Progress (WIP) is being completed within specified time frames
Insures that customers are informed of the progress of the WIP, receive and approve updated quotes, and that the invoice is an accurate reflection of the final quote
Works closely with Manager in the development and implementation of policies pertaining to the production operation
Plans short and long-term requirements on equipment and facilities, and makes recommendations to Manager
Maintains positive control on all house and service accounts
Audits and follows correct procedures for expense accounts
Audits and follows correct procedures for the procurement of tools and supplies
Ensures shop is maintained in a clean and safe manner
Handles and executes warranty in the best interest of the company
Provides and maintains safety equipment
Oversees implementation of safety programs and safety training
Sets standards for and enforces contamination control efforts
Where applicable, establishes and maintains close relationships with Sales and Engineering personnel of Wagner Power Systems on projects
Maintains quality control over all projects
Participates in emergency / on call rotation with other managers
Works closely with internal customers to ensure projects are completed in a timely and cost effective manner
Maintains knowledge and understanding of products
Designs installation of, and purchases, equipment for accessories on some projects
Where applicable, inspects and verifies functionality and serviceability for all projects and works with Engineering if changes are required
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
Some college or trade school preferred
8 years in a responsible position within the heavy equipment service industry
3-5 years administrative/clerical
5+ years customer service experience
1-3 years sales experience
3-5 years supervisory/management experience
Supervisory Responsibilities:
Depending on location, may oversee some or all of the following: Journeyman, Class A, B, C Technicians and Welders, Shop Leads, Assistant Shop Manager, Service Clerks, Utility Workers, Inspector, Service Writers, and Senior Apprentices
Hires, trains, and directs a working staff sufficient to efficiently perform the highest amount of service work
Provides on-going performance feedback, and conducts timely special and annual performance reviews, making recommendations for status or salary adjustments
Ensures service personnel coverage on weekends, holidays, and for emergency service work
Works with Wagner Training Institute to assess and meet training needs for employees
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Basic knowledge of Microsoft PowerPoint
Intermediate knowledge of Microsoft Word, Outlook, and Excel
Intermediate knowledge of DMS and ET/SIS/SIS Web/STW
Work Environment:
Noise: Loud
Indoors and Outdoors
Travel Requirements:
Up to 25%
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
