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Senior Director, Global Quality at S.C. Johnson & Son, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Racine, Wisconsin





Job Description:

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Senior Director, Global Quality is focused on developing and executing against a global quality strategy which empowers the organization to protect the trust of our consumers and brands and win in the market. This position will build the capability cross functionally to anticipate risk and prevent quality issues by developing expertise, standards in quality technologies and driving robust new product development (NPD) qualification across the end-to-end supply chain. This role will drive prevention related programs that will mitigate process and product failure and provide global quality personnel with a toolkit of standards and programs that will aid in continuous improvement initiatives.

KEY RESPONSIBILITIES


  • Establish, implement and communicate a strategic global quality vision which aligns the organization to protect the trust of our consumers and brands, and enables SCJ to win in the market.

  • Provide over-site and ensure sustained performance against the Quality Management System

  • Build trust and credibility with key stakeholders and cross functional leadership teams at all levels of the organization

  • Partner with Product Supply, RD&E and Technical Services to improve the NPD process and use critical thinking to drive risk-based decisions that enable SCJ to deliver quality product on time and on cost that win in the market

  • Continually assess, build and develop the capability of the global quality team members to properly support the business and ensure individual career growth opportunities and succession planning for critical quality roles across the globe.

  • Provide guidance and direction for managing high impact Product Incident Investigations, Near-Miss programs, and potential Customer Service impacting issues

  • Challenge the quality organization to innovate, adopt best practices and drive prevention related programs that deliver on Cost of Quality reduction initiatives, and enable breakthrough performance globally

  • Empower the Global COE, Regional Quality Directors & Supplier/3PM Quality engineering teams to globally implement quality strategies and standards

  • Communicate and reinforce successes in improved quality measurements and scores across the organization as well as to key external audiences and stakeholders

REQUIRED EXPERIENCE YOU'LL BRING


  • 10+ years of increasing responsibility and experience in quality and/or engineering in a global manufacturing environment. Preferred meaningful assignments in manufacturing, engineering, and/or manufacturing quality within companies recognized for achievement of best practices in lean manufacturing/execution

  • Inclusive leader with 5+ years of people management experience

  • Global acumen and familiarity with multi-cultural diversity

  • Strong emphasis on quality tools (such as FMEA, FTA, QFD, SPC, Six Sigma, etc.)

PREFERRED EXPERIENCES AND SKILLS


  • BS in Scientific Discipline; Engineering or Chemistry

  • MBA

  • Ability to lead through influence, manage ambiguity, and demonstrate managerial courage to deliver against business objectives.

  • A well-rounded businessperson with strong organizational savvy, who partners effectively with cross functional stakeholders to earn respect and trust at all levels of the organization.

  • Strong communication skills - both written and oral. Ability to present on various topics to executive committees when requested and/or discuss detailed issues with plant personnel.

  • A person with a reputation of having driven quality and engineering improvements into a large and complex organization.

  • Experience and ability to coach the broader team to enable effective problem solving, use of broad-based statistical analysis, focused consumer data management, ensuring E2E process control and capability.

JOB REQUIREMENTS


  • Full Time

  • Office work environment: Remote work available once a week for eligible employees

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion .

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com . All qualified applicants are encouraged to apply. Download the EEO is the Law poster f or more information.





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