ESSENTIAL JOB FUNCTIONS:
The duties listed below are examples of the work typically performed by an employee in this position
A. Performs job functions timely and efficiently.
Uphold and promote all standards of safety as described in SGIs policies and OSHA regulations. Immediate reporting of any employee injuries or liability incidents to the Human Resources Department.
Implement and exceed current company policy, systems and procedures of all Field Operations, Safety, Quality Control and Technical Training Programs.
BM responsible for the development of business within the branch market area and the management of his team.
Monitoring and holding all subordinates accountability for their duties and responsibilities and acceptable SGI performance levels including wearing appropriate uniforms and PPEs for job functions and ensuring personal hygiene, keeping trucks, yards, and other work areas in good order.
Responsibility for the branchs P&Ls, developing branch budget and marketing plans.
Approve all estimates for work in the Division.
Must be able to accomplish 3 major projects (Rocks) per quarter
Responsible for emergency calls after hours/weekends on a rotation among branch staff with manager titles. These calls need to be replied to, communicated, and resolved to the best ability within 2 hours.
Performs other duties and special projects as required.
B. The customer service standards of the organization are reflected in daily work habits.
Complaints are researched and responded to within 24 hours unless possible to complete the same day.
Requests from other departments are responded to in a friendly and positive manner within 24 hours unless possible to complete the same day.
All co-workers and customers are treated courteously.
C. Demonstrates behaviors, which are consistent with the Code of Conduct and aligned with the organizations mission, vision, and shared values.
Reports promptly any suspected or potential violations of laws, regulations, procedures, policies, and practices, and cooperates in investigations.Conducts all transactions in compliance with all company policies, procedures, standards, and practices.
D. Ensures that appearance and personal conduct are professional at all times.
Excellent attendance record and follows sick and rain day procedures.
Wears appropriate uniform and PPE for job functions and ensures personal hygiene, keeping trucks, yards, and other work areas in good order.
Works at maintaining a good rapport and a cooperative working relationship with customers and staff.
Represents the organization positively and professionally at all times.
Maintains organizational and employee confidentiality at all times.