Summary: The Detail Technician performs the cleaning of inventory and customer vehicles according to dealership standards or clients specifications. This may include performing detail inspections, thoroughly washing, buffing exteriors, vacuuming, steaming and deodorizing vehicles.
Duties:
Wash and detail each vehicle carefully.
Assist in the Pre-Delivery Service. Removing all traces of protective films or covering applied for shipping
Prepare new vehicles for final delivery. Carefully remove monroney sticker and save it for the client, along with any other information stickers applied to the windows
Prepare reconditioning vehicles for sale and delivery. Ensure the vehicle is clean and viewed in a brightly lit area. Analyze the paint surface, reclean vehicle and reconfirm that vehicle is in excellent condition
Back in and park sold and inventory units in appropriate parking areas. Ensure the windows are closed, vehicle secured and keys are placed in designated and secure location
Support Service and Sales Department operations with clean and finely detailed vehicles
Report vehicle damage to Detail Supervisor according to the dealerships standard procedure
Preset audio system and comfort and convenience features according to dealership policy
Provide exceptional customer service
Apply sealants application to clean vehicle surfaces
Perform windshield repairs by dealership procedure and process
Maintain a neat, clean and professional work environment that dealership personnel can be proud of.
Implement professional and personal work habits that promote the safe handling , use and storage of cleaning materials and motorized equipment.
Perform opening shift duties including but not limited to opening the detail shop, turn on air compressors, inventory of tools
Perform daily cleaning duties including but not limited to cleaning and sweeping the shop, checking and completing the Delivery List, empty full garbage cans, break down and recycle cardboard and organize shop supplies and tools
After 5pm close and secure all detail garage and entry doors. Answer extension 131 for all Detail requests, park personal vehicle under between detail and recon shops, use the buddy system when exiting the shop, utilize the doors between shops only and report suspicious activity to Sales Manager
Secure all inventory keys in detail vault at all times unless vehicle is currently in bay and being detailed
Perform closing shift duties including but not limited to verify the prep bay tools are clean and in proper areas, park blockers at all parking lot exits, close and secure blocker vehicles and keys, close and secure building, contact Sales Manager when exiting the building and utilize the buddy system when exiting the building
Place vehicle blockers at the Carwash driveway, Detail driveway & Scion building ramp
Detail shop closes at 8:30pm
Skills & Knowledge
Proven work experience as a Car Detailer or similar role
Attention to detail with excellent customer service, communication, and interpersonal skills
Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods
Willingness to comply with all company policies and uphold standards for service quality
Availability to work weekends and holidays
Relevant training and/or certifications as a Car Detailer
Ability to lift at least 50 pounds
Qualifications:
Must meet company’s requirements for employment
Valid driver’s license, have and maintain an acceptable, safe driving record
Ability to drive vehicles including manual transmission vehicles
Professional appearance
Demonstrate customer service skills
Previous industry knowledge is preferred
High school diploma or the equivalent
Ability to read and comprehend written instructions and information
Excellent written, oral and interpersonal communication skills
