AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The AV Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide 100% onsite support for a single, enterprise customer.
Day-To-Day Responsibilities:
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Deliver field service support of control programs (AMX / Crestron/etc.) - minor edits (could be with the aid of a programmer), compile, upload and download capability
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training and as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to secondary local job site as required
Must be flexible to work after hours and weekends when required
WHAT WE'RE LOOKING FOR
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors
Ability to manage small to medium projects
Familiarity with minor programming (AMX/Creston) - changes and troubleshooting
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Minimum of a High School Diploma or equivalent
5 plus years of AV break-fix experience
Experience with Crestron and Cisco AV-UCC technology
Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials
Business casual dress required at all times
Nice-To-Haves:
Formal education in Electronics or related field
The following training certifications:
AMX Intro to Networking for AV Professionals
AMX Programmer I
Crestron Professional Installation
Essentials of Crestron Programming Certification
Exton AV Associate Certification
InfoComm Quick Start to the Audio-Visual Industry
InfoComm CTS General Certification
Cisco Collaboration
CompTIA Network+
WHY YOU'LL LIKE WORKING HERE
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
