Job Description:

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description
Primary Function of Position

The Technical Solution Consultant serves as a trusted advisor, collaborating with sales and marketing to educate customers on the technical requirements of implementing Intuitive's digital solutions across various clinical settings. They manage pre-sale and post-sale discussions, ensuring smooth integration and infrastructure design communication. Engaging with internal and external stakeholders, including hospital executives and IT personnel, they equip teams for successful implementation and sustainable digital programs. Successful candidates excel in communication, stakeholder engagement, project management, and horizontal leadership, driving project momentum and adaptation to customer needs.

Essential Job Duties

• Serve as the digital solutions technology expert. Understand how our digital solutions integrate with Intuitive's robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure.


• Collaborate with customers and sales partners to develop functionality requirements that will establish the definition for the project. Effectively navigate hospital technology intake processes to gain acceptance and prioritization for our implementation.


• Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.


• Collaborate with product development and go to market teams to identify industry trends and strengthen digital solutions, providing feedback to shape product direction. Support the development of customer-facing technical documentation.

Qualifications
Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

• Minimum 4+ years of work experience in medical device consulting with specialization in healthcare technology


• Previous experience in building and presenting architecture diagrams, addressing technical questionnaires and RFI/RFPs, and translating clinical expectations into technical requirements


• Understanding of Hospitals' technical acquisition and implementation processes, healthcare technology market, and industry trends.


• Advanced knowledge of server, database, storage, networking, HL7 and DICOM interfaces as well as cloud hosted services


• Excellent written and verbal communication skills with all levels of stakeholders - operational, clinical, and technical


• Experience with audio/video capture devices and virtual collaboration tools. Basic knowledge of video endoscopy systems, OR integration systems, operating rooms, and procedure rooms is preferred.

Required Education and Training

• Bachelors Degree

Working Conditions

• Able to enter surgical and other patient care areas


• Able to travel up to 25%. Some short notice travel required


• Able to Lift 50 lbs


• Remote work

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $117,900 USD - $169,700 USD
Base Salary Range Region 2: $106,100 USD - $152,700 USD
Shift: Day
Travel: 25% of the time
Workplace Type: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader.

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