Audio Visual Technician (Digital Media Coordinator) at Indiana University

Posted in Other 14 days ago.

Location: Indianapolis, Indiana





Job Description:

Department



UITS LEARNING SPACES (UA-LSPA-IUINA)



Department Information



At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.



Job Summary





  • Provides operational support for various education technology systems and infrastructure, including participating in the specification, acquisition and implementation of hardware and software systems.

  • Ensures maximum availability and performance of various technology hardware, software, and systems, monitors incident reporting queues, investigates and resolves equipment failures, diagnoses operational problems.

  • Develops and implements preventive maintenance procedures and participates in life cycle replacement on technology equipment.

  • Installs, tests, and monitors applications software and hardware in computer systems.

  • Provides technical training and support to junior support staff, units and departments, maintains knowledge,and evaluates emerging technologies.

  • Performs inventory control and collaborates with outside vendors as appropriate.




Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required



  • High school diploma or equivalent (such as HSED or GED).


Preferred



  • Associate's degree.

WORK EXPERIENCE



Required



  • 4 years of media software, hardware, and systems or related experience.

SKILLS



Required



  • Proficient communication skills.

  • Maintains a high degree of professionalism.

  • Demonstrated time management and priority setting skills.

  • Demonstrates a high commitment to quality.

  • Possesses flexibility to work in a fast paced, dynamic environment.

  • Highly thorough and dependable.

  • Possesses a high degree of initiative.

  • Ability to build strong customer relationships.




Working Conditions / Demands



This position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation. This position requires working from height on ladders/lifts/scaffolding as well as close spaces.



Work Location



Indianapolis, Indiana



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:


  • Multiple plan options for medical insurance

  • Dental insurance

  • Health Savings Account with generous IU contribution

  • Life insurance, LTD, and AD&D options

  • Base retirement plan contribution from IU, subject to vesting

  • Additional supplemental retirement plan options

  • Tuition benefit for IU classes

  • 10 paid holidays per year

  • Generous Paid Time Off

  • Paid Parental Leave

  • Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Mastery


FLSA: Nonexempt


Job Function: Information Technology


Job Family: Instructional Technology


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



Contact Us



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Telephone: 812-856-1234
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