Transfer Agency Associate 2 at State Street

Posted in General Business 16 days ago.

Type: Full-Time
Location: quincy, Massachusetts

Job Description:

Who we are looking for

A self-starter that works well both independently and with a team in a fast -paced environment to achieve the common goals of the department.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Transfer Agency Associate 2 you will

  • Validate or resolve discrepancies per client specific guidelines.

  • Ensure prompt follow up on issue escalations and facilitate timely problem resolution to mitigate risk to the Transfer Agency and deliver excellent service to clients.

  • Escalate unresolved issues to management as required.

  • Proactively monitor and ensure internal and external inquiries are researched and resolved timely.

  • Monitor upcoming client deliverables.

  • Ensure adherence to Standard Operating Procedures, and share knowledge across the team.

  • Assist management in the implementation of new policies, and procedures.

  • Participate in multiple projects.

  • Perform other duties as assigned.

What we value

These skills will help you succeed in this role

  • Strong critical thinking skills

  • Ability to make quick and effective decisions in line with procedure

  • Time management

  • Risk-based approach

Education & Preferred Qualifications
  • Bachelor's Degree

Additional requirements

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at

Salary Range:
$41,600 - $60,320 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

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