Carrier Liaison - Business Insurance at MMC

Posted in Other 21 days ago.

Location: SCHAUMBURG, Illinois

Job Description:

About Marsh McLennan Agency Midwest

Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

The Carrier Liaison is responsible for building, maintaining and strengthening relationships with insurance carriers. Additionally, they will work as an advisor for carriers looking to do business with the agency. The Carrier Liaison serves as they key communication source to inform production teams of the developments and performance of carriers and reviews insurance carrier contracts; carrier licensure obligations; and analyzes prospect and customer segment data to maximize sales results (ROI) and marketing effectiveness.


  • Serves as the key communication source for production teams on the developments, performance and concerns of our insurance carriers

  • Manages carrier meetings and visits to the agency, ensure the proper individuals are in attendance based on the agenda, and analyze the effectiveness of the visits

  • Manages all relevant carrier and industry communications coming into the agency and disseminate the information to the appropriate personnel

  • Updates and maintains carrier center database and contact directory

  • Serves as a resource for producers and staff for carrier appetite issues

  • Represents agency at carrier events, councils and panels as required

  • Coordinates and solicits sponsorship with carriers for MMA University and Client Outings

  • Coordinates availability of carrier resources for producer training opportunities

  • Obtains and reviews prospect lead lists provided by carrier partners

  • Assists producers and team leaders with carrier negotiations as necessary

  • Negotiate production and growth incentives between carriers and the agency as necessary

  • Strategizes with team leaders on identifying and securing appointments with carriers that demonstrate appetite, expertise, and market potential for MMA's industry verticals locally and regionally

  • Represent our MMA Region on Carrier and Marketing Related Committees and Panels

  • Assist with identifying and recruiting producer and managerial candidates through relationship network as necessary


  • Manages the business planning process with carriers

    • Meet as required with the market to monitor progress to plan to ensure goals are met

    • Review and analyze non-premium metrics

  • Reviews carrier claims information and secure involvement from claims advocates on problematic losses


  • Manages carrier contract agreements, addendums and reviews appointment paperwork to determine if contract terms are acceptable

  • Maintains documentation for carrier supplemental compensation contracts

  • Maintains licensing records in accordance with carrier regulations

  • Assist with onboarding of agencies via acquisition from a carrier contract and administrative perspective

  • Assist with local and regional compliance issues pertaining to carriers and programs

  • Work with local and regional operations and compliance on contingency reconciliation


  • Producers License within 6 months of hire (in state of residence) for Fire, Casualty, Health, Life

  • 2+ years of experience in Insurance, Marketing or a related discipline


  • Strong insurance knowledge

  • Intermediate skill level in Microsoft Office suite

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

  • Medical, dental, vision, 401K benefits and more

  • The flexibility to work at home or an office

  • A paid day off to volunteer and company-organized volunteer events

  • Up to $1,000 per year in matching charitable donations

  • Up to $750 per year in wellness rewards

  • A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

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