Vactor is currently seeking an Intern in our IT Department for the summer of 2024. This is a great opportunity to gain hands on experience while applying what you have learned in school.  These internships typically run from May through August.  

Position Requirements:

• College student, preferably in junior or senior year of college pursuing a Technical Writing Degree or an English Degree.

• Workstation Management/Deployment: Assist in the deployment and configuration of workstations, ensuring they are set up to meet organizational standards and user requirements. We utilize KACE System Management and Microsoft Endpoint Management (Intune)

• User Support: Provide prompt and effective technical support to end-users, troubleshooting hardware and software issues, and resolving user inquiries.

• Issue Triage: Efficiently triage and prioritize user-reported problems, escalating to higher-level support when necessary, and ensuring timely resolution.

• Project Collaboration: Collaborate with IT teams on various workstation-related projects, such as upgrades, migrations, and hardware replacements.

• Documentation: Maintain accurate records of workstation configurations, changes, and issue resolutions, ensuring documentation is up-to-date.

• Security Compliance: Ensure workstations adhere to security policies and standards, implementing security measures to protect against threats and vulnerabilities.

• Inventory Management: Assist in maintaining an inventory of workstation equipment, tracking assets, and managing hardware inventory levels.

• Training and Knowledge Sharing: Stay updated on industry best practices and share knowledge with the team, contributing to the collective expertise of the IT department.

• User Education: Educate end-users on best practices, security measures, and self-help resources to minimize common issues.

• Adaptability: Be adaptable and ready to respond to emerging IT challenges and opportunities as they arise, contributing to the overall success of the IT department.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description