As part of a three-year, grant-funded research project in the Enid, OK area, the Research/Office Assistant will perform administrative and programmatic tasks to aid PCAP-1 implementation in the designated service area, including providing clerical support to the PCAP-1 Project Director and Case Managers, managing day-to-day operations of the office, and interacting with community resource providers and PCAP-1 clients. Duties include:

• Maintains office files that may be of a confidential nature.


• Schedules various appointments for office personnel and ensures administrative details are completed.


• Receives incoming calls for office personnel and refers to appropriate person. Records messages or responds to caller with routine information. Serves as a contact person for other employees or the outside public. Provides information regarding location or availability of materials, resources and services.


• Responsible for typing correspondence, manuscripts, lectures, grant proposals, and medical information. Reviews and responds to routine correspondence for the office personnel.


• Prepares various reports. Makes copies and assembles materials.


• Opens, routes, and prepares incoming and outgoing mail. May run errands for the department.


• Completes the required PCAP-1 training requirements following hire and other training as required or requested.


• Updates and maintains community provider and resource database and conducts telephone and online research on an ongoing basis to locate additional resources.


• Assists the PCAP-1 Case Managers with outreach to local service and treatment providers, agencies, organizations, and other community resources in the service area to build a network of support for PCAP-1 clients.


• Performs administrative, clerical, and computing tasks using Microsoft 365 (Word, Excel, Access, Outlook, Teams, SharePoint), Unite Us (web-based case management system), Zoom, and REDCap, including but not limited to:


• Enters collected data into REDCap and assists the PD and Supervisor with quality assurance tasks in REDCap


• Maintains office supply inventory.


• Creates, revises, and refines forms for internal office and programmatic use.


• Enters information in and uploads forms to Unite Us.


• Coordinates program data collection, including assisting with the PCAP-1 Project Director and with scheduling baseline and intake interviews and collecting appropriate paperwork from clients.


• Provides support to PCAP-1 clients in the service area, including but not limited to:

1. 
   
   
   
   1. Transporting clients to/from PCAP office and important appointments
   
   
   2. Assisting with onsite client childcare
   
   
   
   

·    Performs other related duties as required.

Required Education: High School diploma or GED, AND: 

• 12 months office, clerical or administrative support experience.

Skills:

• Working knowledge of office procedures


• General office and customer service skills


• Working knowledge of Microsoft Office Suite (Outlook, Excel, and Word)


• Excellent interpersonal skills


• Ability to work independently and as a team player


• Ability to complete tasks in an efficient and timely manner


• Must be detail oriented for accuracy of data and information


• Ability to multitask, be organized, and self-motivated


• Ability to work in stressful situations


• Ability to communicate verbally and in writing

Certifications:

None

Advertised Physical Requirements:

• Sit for prolonged periods.  Communicate effectively and listens.  Engage in repetitive motion.  Use of computer and telephone.  Stand, stoop, bend, and reach.


• Standard office environment.

Departmental Preferences:

• Have a high school diploma and two years of relevant clerical experience, or equivalent education/experience.


• Oklahoma State Driver’s license.


• Must possess an understanding of the sensitive nature of the work and willingness to commit to protect client confidentiality.


• Must pass a criminal background check.


• Experience working with people with substance use disorders.


• Experience working with protected health information.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.