Has overall responsibility for the safe and efficient operation of the parts distribution center, also known as the Regional Distribution Center (RDC). Ensures that effective shipping, receiving and inventory control processes are being met. Maintains responsibility for all aspects and functions within the RDC, including warehouse, office, and inventory operations while providing oversight to all internal and external vendors and all third-party entities working with or inside the RDC. Communicates with retailer personnel and works to achieve ultimate customer satisfaction while executing the RDC's Annual Business Plan. Has primary oversight of process, procedural, regulatory, and fiscal responsibilities. Serves as a strategic change agent responsible for the successful implementation of all Parts Strategies within the RDC regional network.
Primary Responsibilities:
Oversees and ensures that all customer, export, port, and inter-RDC transfer orders ship according to published commitments.
Sets expectations for receiving flow to meet corporate inventory strategy.
Provides strategic oversight for the inventory control department while ensuring efficient inventory processes and compliance with accounting goals.
Strategically partners with business partners both external and internal (i.e., vendors, retailers, regional personnel, corporate Parts Department, Customer Advocacy, etc.), providing necessary oversight where applicable.
Provides high level direction and support for the Warehouse Operations Manager in daily operations including employee relations and performance management.
Executes overall RDC processes according to performance plan to meet or exceed critical targets and measurable goals.
Controls a comprehensive expense budget to ensure proper utilization of funds for required expenditures.
Collaborates with the Warehouse Operations Manager and the RDC Operations Coordinator for all continuous improvement processes within the RDC.
Ensures that overall governmental and regulatory requirements that promote teamwork and a safe work environment are being met for the entire RDC facility. Works with the Warehouse Operations Manager and facilities/security teams to implement safety protocols.
Provides leadership with respect to overall RDC best practices and methodologies.
Provides oversight for the development and adherence of policies, procedures, and processes for controlling the parts inventory.
Collaborates with the Inventory Control Specialist and Warehouse Operations Manager(s) to develop and implement lean warehousing processes to improve productivity and accuracy of RDC operations.
Ensures that appropriate recruitment and selection processes are carried out for all RDC departments, including all salary and hourly positions.
Additional Responsibilities:
Collaborates with the Human Resources (HR) and Legal departments to ensure proper resolution to various employment policy and issues.
Develops and supports the implementation of systems, programs, and methods regarding inventory control and order processing for wholesale and retail parts business.
Represents the Parts Organization with local field teams and retailer council managers where applicable.
Models desired behaviors, including positive sponsorship, two-way communication, championing education initiatives, and issue resolution.
Serves as a trusted advisor for conflict resolution on process questions.
Required Skills & Abilities:
Strong budgeting and forecasting experience.
Project and facility management.
Personnel management.
Excellent computer skills including Microsoft Office Suite and WMS/RF.
Proven leadership, organizational, managerial, and team-building skills.
Excellent decision-making and problem-solving skills.
Analytical skills.
Experience in recruiting new employees (includes interviewing skills).
Effective written and verbal communication skills.
Excellent continuous improvement skills.
Self-motivated, positive, flexible, team player.
Ability to multi-task.
Ability to motivate employees and retailers.
Ability to establish and maintain good rapport with retailer personnel.
Internal Work Environment: Office (70%); Distribution Center (30%)
Education/Experience: BA/BS with 8 to 10 years of relevant experience
SALARY RANGE: The recruiting base salary range for this full-time position is $108200 - $135000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Internal grade: M2
