Job Description:

*This position is eligible for relocation assistance*

Calling all foodies and restaurant aficionados! Hilton Anatole is seeking an experienced Restaurant General Manager to lead the talented team at SER Steaks and Spirits!

With its breathtaking views of Dallas and prime location in the vibrant Design District, SER is a culinary destination that is sure to tantalize your taste buds and impress your senses. As a AAA 4-Diamond property spanning 45 acres and featuring over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality.

At SER, we pride ourselves on our bold, chef-driven menu featuring the freshest seafood, finest cuts of steak and chops, handcrafted cocktails, and an impressive selection of expertly curated wines.

We are seeking a charismatic and innovative leader who can build strong relationships and think outside the box. If you are a trailblazer who is passionate about creating unforgettable dining experiences and driving business growth through effective communication, team development, and financial acumen, then we want to hear from you!

As the ideal candidate, you know how to set the stage for an unforgettable dining experience and can create a warm and welcoming atmosphere that makes every guest feel at home. If you have previous fine dining experience and a background in managing a steakhouse, that's a huge plus!

If you're ready to take your career to the next level, apply now and join our team at SER Steaks and Spirits! To learn more about Hilton Anatole and all of our offerings, please visit: Hilton Anatole

As our GM, you'll be responsible for ensuring that our operations run like a well-oiled machine. You'll manage everything from guest service standards to sales and marketing initiatives, budgeting, and forecasting. But that's not all! You'll also be a champion for our team members, providing them with the support and professional development they need to excel.

In this role, you'll have your finger on the pulse of product and service satisfaction trends, making improvements and adjustments as needed to ensure our guests leave happy and come back for more. And speaking of happy guests, you'll also ensure compliance with health, safety, and alcohol awareness standards to keep everyone safe and having a great time.

But wait, there's more! You'll be the driving force behind our marketing and up-selling efforts, making sure our restaurant's amazing food and beverage offerings are well-known and sought after by all. You'll use all types of media to spread the word and build repeat business.

Finally, you'll be in charge of recruiting, interviewing, and training our team members to be the best in the business. You'll ensure that they have all the knowledge they need about our offerings, facilities, and events.

So, if you're looking for a fun and challenging opportunity to lead an amazing team and make a real impact in the hospitality industry, apply today!

What will I be doing?

The General Manager for SER Steaks and Spirits is responsible for directing and organizing the activities and services of SER in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all SER operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, sales and marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Proactively market SER and services via all types of media (television, internet), etc.
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
• Recruit, interview and train team members

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What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

**Available benefits may vary depending upon property-specific terms and conditions of employment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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