Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.

Job Description

Position Title: Premier Account Executive

Reports To: Regional Vice President, Premier Sales

Department: Sales Premier

Primary Location: Monterey, CA Headquarters Office (On-Site)

Classification: Salary

Position Summary

This sales position is responsible for managing a portfolio of assigned LanguageLine Solutions accounts and acquiring new customers as part of the Premier Accounts Sales Channel. Although the position is primarily based out of Monterey, there may be occasional travel as needed to support customers located throughout the country.

Responsibilities include account management of existing, and acquisition of new LanguageLine Solutions Premier Accounts, offering customers/prospects the full range of LanguageLine Solutions' multi-modal product offerings, and ensuring their total and complete satisfaction.

Principal Roles and Responsibilities

This sales professional is responsible for meeting or exceeding assigned revenue commitments and new business acquisition objectives. The position requires the ability to listen to a customer's or prospect's needs, proactively offer solutions, and successfully close sales of language-access products and services through creative and collaborative solution selling techniques.

Responsibilities

• Responsible for the sales of all LanguageLine Solutions offerings.


• Demonstrates selling skills and product knowledge in all areas listed above that allows the Premier Account Executive to give effective presentations of LanguageLine Solutions products.


• Develops sales plan in conjunction with Premier Accounts Sales Team Leader, or Vice President - Premier Sales, which detail activities to follow on a monthly, quarterly and annual basis, and will detail how the Sales Associate intends to meet or exceed revenue commitments.


• Has a complete understanding of pricing and proposal options.


• Demonstrates the ability to sell to all levels of decision makers and influencers within a prospect's organization.


• Sells consultatively and makes recommendations to customers/prospects of the various LanguageLine Solutions offers which can solve their business issues.


• Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities in Salesforce.com to maintain accurate records to maximize potential.


• Assists in the implementation of company sales programs as needed. Creates and conducts effective proposal presentations and RFP responses.


• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.


• Participates and contributes to the development of educational/training programs offered to prospects and company employees.


• Demonstrates ability to interact and cooperate with all internal LanguageLine Solutions personnel.


• Builds trust, value others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates well with others, solves problems creatively and demonstrates high integrity.


• Maintains professional internal and external relationships that advance LanguageLine Solutions high quality reputation.


• Proactively establishes and maintains effective working team relationships with all support departments such as Customer Service, IT, Finance, Contract Administration and Operations.


• Support LLS' Quality Management System (QMS) to continually improve the Division's processes, procedures and services; and thereby increase efficiency, productivity, effectiveness and customer satisfaction.

Qualifications

• 2-5 years of experience in sales to small and mid-sized businesses across all industries.


• College degree (BA or BS) from an accredited University or equivalent preferred.


• Experience with selling solutions to multiple decision makers in complex organizations.


• Strong understanding of a prospect's market dynamics and requirements. Proven ability to achieve sales commitments.


• Proficiency in MS Office programs (Excel Word, PowerPoint, Outlook.)


• Experience with Salesforce.com is a plus.


• Excellent analytical, communication and interpersonal skills.


• Ability to manage and prioritize multiple tasks simultaneously.


• Ability to demonstrate leadership and a desire to grow.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations. Experience and education refers to LanguageLine Solutions' current salary range for this position. US California, Monterey Headquarters (On-Site) pay is $45,000.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the HR Corporate Recruiting Team at CorporateRecruiting@languageline.com .

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws

It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA

Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c).

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)