ATTENTION EMPLOYMENT SEEKERS:
Jackson Hewitt offers something few companies can: work flexibility. Our locations in the Phoenix area have openings for SEASONAL TAX PREPARERS wishing to work full time, part time, day shift, night shift, weekends, or weekdays. Work is seasonal and year round. SALARY UP TO 18/HR PLUS COMMISSIONS depending on level of experience. Return applicants for next tax season receive priority placement. Bilingual candidates encouraged to apply!

Doing taxes is more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Flexible Schedules Available:

• Day shift

• Night shift

• Weekends

• Weekdays

• Full-time or Part-time

Are you:

• Looking to learn a new career and break into the tax industry?

• Someone who has gaps in their work history or is looking to boost their skills and resume?

• Someone who has been out of the workforce over the last year while at home with family?

• New to the workforce or with limited experience/education, but a willingness to learn?

• Retired and want to continue to make an impact?

• Someone without a college diploma? No problem!

• A Veteran or military personnel transitioning from the service?

• Part of a military family that moves often with deployments?

• A recent college graduate or current college student?

• A stay-at-home parent who needs a flexible work schedule?

• A gig worker or looking to add a second income?

• Bilingual? Bilingual candidates are highly encouraged to apply!

What you'll do here:

As an Experienced Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients' payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Tax planning or Finance experience required.
• Customer Service experience required.
• Bachelor's degree in Accounting or related field a plus!
• PTIN Certification: Yes