Bilingual Case Manager (NFJP) Primary Responsibilities
Develop and perform outreach and recruitment activities to support UMOS' NFJP grant plan, program goals and objectives, and maintain outreach and recruitment logs that capture contacts made with employer camps, training providers, colleges, employers, American Job Centers, onestop career centers and other potential collaborative partners.
Schedule and conduct participant applications/interviews to determine eligibility for NFJP program and provide emergency assistance to MSFWs statewide; assistance may include food, gas, shelter/lodging, and transportation as deemed an emergency and enter services in the data system.
Conduct a variety of assessments to identify barriers and needs, advise on available job skills training resources, assist in determining realistic training goals in alignment with local labor market information and employment trends, and create an Employment Development Plan (EDP) that includes goal development, timelines for acquiring skills through education or training, and specific actions steps leading to self-sufficiency.
Conduct a variety of assessments to identify barriers and needs, advise on available job skills training resources, assist in determining realistic training goals in alignment with local labor market information and employment trends, and create an Employment Development Plan (EDP) that includes goal development, timelines for acquiring skills through education or training, and specific actions steps leading to self-sufficiency.
Conduct job-readiness assessments and/or coordinate/perform workshops, provide employment trend information that identifies job sectors in high demand and high growth within the community.
Document, in a timely manner, all contacts in the UMOS NFJP Application (data system) and maintain participant case files, to include documentation of service provision, outcomes, educational scores/assessments, certificates, measurable skills gains, on-the-job training (OJT) and work experience contracts, timesheets, case notes, and electronic signatures on all required case documents and ensure compliance with safeguarding personally identifiable information (PII).
Work with program staff and supervisor in analyzing/interpreting program-related legislation that impacts policy and/or procedures and recommends program policy and procedural updates/changes.
Plan, schedule, and conduct employer contacts to promote partnership for full employment and employer incentives.
Assist with developing, maintaining, updating a Community Resource Directory of agencies offering a variety of services to Farmworkers and coordinate with these agencies available to participants, including availability of accessing education/training opportunities, job placement and retention services.
Assist in developing statewide service provider community networks, including job centers, that will support MSFW families, conduct presentations, and participate in collaboration meetings with community stakeholders throughout the state.
Network with statewide American Job Centers/One-Stops and partners to keep abreast of local job openings and refer adults, youth, veterans, dislocated workers, and explore opportunities for co-enrollment based on funding availability.
Develop and maintain contact with employers and other employer organizations to create a statewide network that will potentially hire program participants and allow for negotiations of OJT contracts.
Develop statewide work experience opportunities, if appropriate, and design contracts for such activities with the participant and the employer, identifying needed skills development and training to be provided.
Initiate job referrals and coordinate to meet employers' needs such as tie-in advertising, on site interviews or other special recruitment's efforts.
Bilingual Case Manager (NFJP) Job Qualifications
Associate degree or 2 years of post-secondary education in social science, human services, or related field. Bachelor's degree preferred.
At least 2 years' experience in case management (1 year of experience may be substituted with 1 year of education.
Travel and work irregular/flexible hours, including on call evening hours.
Bilingual in Spanish and English (Oral and Written) PREFERRED!
Demonstrated working knowledge of and experience using computer programs such as Microsoft Office Suite (version 2007 or higher), including Word, Excel, Outlook, etc., CARES experience preferred.
Excellent communication (both written and verbal), customer service, and organization skills.
Must have a car, valid driver's license, and adequate auto insurance.
UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
