Job Description:

Culligan of San Diego is currently seeking  a great candidate to manage our office.  We have a dynamic team and we are looking for an Office Manager who will represent our brand and help create lifetime customers. The ideal candidate will be professional with a positive attitude who knows how to motivate the team to get the job done!

The Office Manager is the perfect position for someone that has experience dealing with field staff in the service industry.  If you have Office Management experience, and you pride yourself on being able to multitask and complete projects on time with ease, this is the career for you!

The salary range for this position starts at $60K annually with the possibility to negotiate higher, depending on experience. There is also a bonus on top of the base salary. 

 

Why choose Culligan? 

• Competitive pay with the opportunity to earn monthly bonuses


• Full benefits package, including 401k with company match


• Fun work environment with room for advancement


• Great full time, Monday-Friday schedule 


• Use of free Culligan equipment in your home! 

 

Responsibilities

• Reconcile commission sheets and oversee entire payroll process for the dealership


• Answer questions and assist our very important customers in the office as well as over the telephone


• Data entry to maintain customer records by updating account information the database


• Resolve any escalated product or service related issues; follow up with the customer to ensure optimal customer satisfaction has been achieved


• Maintain financial accounts by taking payments and/or processing customer adjustments when necessary


• Account collection activities (remind customers about past due accounts, work with customer AP departments to bring account into current standing)


• Regulatory reporting procedures (customer and month end reporting, etc...)


• Work closely with our route drivers and field service technicians to achieve optimal customer satisfaction


• Office supply inventory management and control, including tracking inventory levels, placing routine and special orders with vendors and resolving any related discrepancies


• Accounts payable / coding of vendor invoices 


• Coordinate and manage special projects as needed

 

Qualifications

• Team management experience preferred (experience interviewing, hiring, & training)


• Outstanding organizational skills


• Ability to prioritize tasks in a fast-paced fun environment


• 
  Customer Service background with some sales experience
  


• Strong work ethic (honesty and integrity are key for this position and to our organization)


• Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers / contacts / vendors


• Multi-line phone skills


• Billing and account maintenance, and account collections experience preferred


• Experience maintaining files and Excel reports


• Cash and bank deposit maintenance


• Good sense of humor with a positive attitude and team spirit


• Exceptional problem-solving skills with the ability to work independently


• Proficient with Microsoft Excel, Outlook and Word

 

Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable. 

Benefits: Our company always offers opportunity for advancement, competitive pay, and comprehensive benefits including Health, Dental, Vision Insurance, Company Paid Life + the option for additional supplemental life insurance, Disability, Critical Illness, and Accident supplemental plans, Flexible Spending Accounts, 401(k) with Roth option and generous company match and Paid Time Off.

 

 

INDHCH

A

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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