Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 60+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX Keller Laboratories in Fenton, MO for an Inside Sales Representative .
The regular hours for this position are from 8:00 AM to 5:00 PM , Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
Cold-call prospects.
Identify decision makers within targeted prospects and leads to begin sales process.
Collaborate with laboratory leadership to determine necessary strategic sales approaches.
Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns.
Set up and deliver presentations, product/service demonstrations, and other sales actions when required.
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
Overcome objections of prospective customers.
Investigate and troubleshoot customer service issues.
Appropriately communicate brand identity.
Assist our dentist base chair side in taking difficult shades.
Match patient dentition by custom staining porcelain and porcelain-to-metal restorations.
While calling on existing accounts and providing them with chairside service, review new services, assist with problems and maintain friendly relationships.
All other tasks as assigned.
Skills and Abilities Requirements:
Excellent Telephone Skills
Ability to build and maintain strong relationship with customer.
Ability and willingness to make decisions receive feedback and take calculated risks.
Exhibit a can do attitude.
Excellent organizational skills.
Ability to handle many duties at a time in a fast-paced, time-sensitive environment.
Excellent listening skills to assess concerns and needs of the customer.
Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers.
Proficient computer skills including typing and familiarity with Microsoft Office products.
Ability to quickly learn new software to include account management systems.
Ability to prioritize work assignments and effectively manage time.
Ability to work individually and as part of a team
Minimum Education and Experience Required:
High School diploma or equivalent required. 4 year degree preferred.
Minimum of 2 years of direct work experience in a sales or telephonic sales capacity.
Demonstrated ability to convert prospects and close deals while maintaining established sales targets.
Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Strong written communication skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
