Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
022930 Scale Clerk Operator (Open)
Job Description:
Key Responsibilities
Scale Operator - responsible for accurately documenting the proper weight of trucks as they arrive.
Performs clerical duties, including data entry, filing, and completing simple forms.
Operates office machines, including copiers, scanners, phone and voicemail systems, computer systems, and other standard office equipment.
Answers phones, directs calls to appropriate colleagues, and prepares messages.
Copies, sorts, and files records related to office activities, business transactions, and other matters.
Maintains filing systems either manually or electronically. Performs other duties as assigned.
Interacts with customers via telephone, email, online chat, or in-person to provide basic level support and simple information on products or services.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction.
Contacts customers to respond to simple inquiries or to notify them of claim investigation results or any planned adjustments.
Collects and enters orders for new or additional products or services.
Supports inside and outside sales.
Updates and maintains files, including data entry.
Fields customer questions and complaints; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
Performs other duties as assigned.
Education and Experience
Typically possesses 1-2 years of experience and a high school diploma.
Knowledge and Skills
Good verbal and written communication skills.
Good computer skills with the ability to learn new software.
Good knowledge of basic office equipment (i.e., copiers, fax machines, calculators, etc.).
We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif’s Equal Opportunity Policy.
