Job Description:

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Supervises and coordinates all accounts receivable follow-up functions and staff. Responsibilities include reconciling outstanding account balances and preparation of periodic reports on accounts receivable and past due status. Responsible for negotiating with past due accounts on repayment terms and/or writing off accounts receivable.

Position Key Accountabilities:

1. Develop and implement specific improvement goals that will secure positive results, monitor performance and report improvements. This includes minimum standards of work (i.e., productivity measurements) as well as payer performance.
2. Provides a structure to optimize the experience, skill, knowledge and capability of the A/R follow-up team as well as create an environment that supports a self-directed work approach. Assists in the recruitment, development and motivation of the staff for the purpose of retaining a high-caliber team.
3. Maintain and report reimbursement-related key performance indicators (i.e., days in A/R, clean claim rate, denial/terminal denial rate).
4. Works with management team to identify payer denial trends and recommend and execute change in an effort to improve collections and reduce the volume of denials being received from the payers.
5. Serves as the department's primary technical resource for the major 3rd party payers.
6. Serves as the primary contact for all revenue cycle accounts receivable issues.
7. Coordinates and fosters relationships with providers, internal business partners and payers regarding issues related to accounts receivable management.
8. Maintains excellent working knowledge of payer and regulatory billing and collection policies/guidelines, and communicates this information to the A/R follow-up staff and ensures compliance of the team.
9. Other duties as assigned.

Certification/Skills:

None

Minimum Education:

Bachelor's degree. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Minimum Experience:

Five (5) years of direct related experience.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

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