Sr. Functional Tester (Remote)

Location US-NC-Morrisville

Job ID 2022-3610

Category Product Development

Type Regular Full-Time

Overview

ABOUT JAGGAER:

JAGGAERis a proven industry leader of comprehensive sourcing & procurement solutions. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by powerful spend analysis, comprehensive contract management and efficient accounts payable solutions.

WHAT WE ARE LOOKING FOR:

As the Sr Functional Tester, you are a member of a highly collaborative multi-person Product Development Team which develops new software functionality for our customers.

You will work with team members to design, develop, and test software functionality. You will also interact with other employees across the company to gather research, confirm requirements, provide training, and perform internal release documentation.

Additionally, you will help with analysing business challenges from customers as well as work with the Development Team to develop and prioritize work that will solve those challenges. As the Sr. Functional QA Tester you will be responsible for determining the acceptance criteria the software must meet before delivery to our customers. This includes verifying functional behaviours, filing defects, and ensuring the resolution of those defects. You will own the process of defining test plans, capturing test cases, and helping drive those plans into testing automation.

Principal Responsibilities

ROLE RESPONSIBILITIES:

• Drive software quality process to ensure the quality, reliability, and completeness of software


• Provide detailed descriptions of observed defects with detailed reproduction steps


• Identify and document test cases for software development team based on functional and technical requirements


• Write detailed test plans for multi-component software features, sometimes with minimal or evolving requirements


• Define and document business use cases for new functionality


• Track and communicate status of multiple software releases in varying stages of development


• Improve quality as a whole by contributing proposals to further refine our QA processes and standard of excellence


• Engage stakeholders in different areas of the company to provide information and training specific to product development


• Assist with preparation of product release notes and documentation


• Maintain detailed understanding of customer business processes, problems, and desired solutions

Position Requirements

WHAT YOU WILL BRING:

• 7+ years of hands-on software testing experience required, 10+ years preferred.


• Thorough understanding of web-based software technologies and tools with which to test them


• Comprehension of test management, defect tracking, and requirements management tools; JIRA strongly preferred


• Experience with automated testing tools (Selenium/TestNG) preferred


• Linux / SQL user-level experience preferred


• Knowledge of standard SDLC and Agile development practices


• Excellent organizational and time management skills with the ability to balance multiple ongoing responsibilities and appropriately communicate issues; Able to manage several projects in various stages of development at once


• Self-starting and creative, thinks outside the box, able to identify edge cases and hard-to-find use cases


• Strong documentation, written and verbal communication skills


• Strong analytical thinking and problem-solving skills


• Eager to learn, willing to share knowledge, and able to adapt to new processes and workflows


• Knowledge of business sourcing and procurement processes a plus


• Bachelor's degree in tech-related area preferred

SUCCESS IN THIS POSITION:

• You are highly collaborative: Members of the organization all feel like you are a go-to person for questions and ideas about the application. You initiate collaborative discussions and contribute at a high level to the overall success of the team deliverables.


• You are a master communicator: You can work with Development and QA teams across the globe, Global Customer Care, Professional Services, Sales, and other members of Development to understand customer needs and also to confirm the solution developed solves the identified problem.


• You are user-focused: You understand our users and work to ensure their needs continue to be met.


• You are passionate: You are an advocate for the software product, have a deep understanding of its capabilities, understand the “why’s” behind the engineering behind it, and are constantly looking for ways to drive it forward and make it even better.

WHAT WE OFFER:

We strive to support our Rockstar’s & their families. Your health & wellbeing are important. JAGGAER offers a variety of programs to help you manage your overall wellness and be your best self.

At JAGGAER you’ll find great medical plans, adoption benefits, wellness reimbursement, generous parental leave, 401(k) match, a flexible work environment, and much more!

OUR VALUES:

Our values are at the core of who we are at JAGGAER. You will see these values entrenched in how we support our customers, work with team members, build our products and in the culture we’ve created.

Passion: Our team is passionate about the work we do and the impact we’re making.

Humility: We respect and learn from our teammates in pursuit of the larger company mission – to simplify procurement with a relentless customer focus.

Empathy: We constantly seek to understand the perspectives of teammates, customers, partners, and other members of our community.

Transparency: We’re clear about our plans, processes, and goals so nothing comes as a surprise.

Accountability: We measure ourselves against the expectations of our customers and stakeholders, as well as our community at large.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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