The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.
The Technology Sales Engineer will be required to work with customers to define their requirements, introduce specific technologies which meet those requirements, design, architect, and qualify proposed solutions, create Visio infrastructure topologies, proposals, and statements of work specific to the solutions to be offered and then present/review them with the customer.
Must be able to research specific technology questions or topics and be comfortable with formal presentations or "chalk talks" of various technologies.
May be required to step into a project management role as needed.
Must work alongside the Technology Operations Management Team who will be responsible for the installation and maintenance of the sold systems.
Ability to pursue and achieve professional certifications will be required.
This position will be focused primarily in Seattle, WA; however, it may be necessary to travel to other offices or customer locations on an occasional basis. Some off hours work may be required.
Sales
Interface with clients, AVPs, DMs, BDMs serving as the technical expert for security systems
Coordinate with field managers as needed to provide technology solutions (and information about such) to their clients and prospects
Attend client/prospect meetings to qualify, provide technology advice and information, present technology ideas, design and develop technology (service and equipment) solutions
Respond to bids and RFPs
Generate leads from existing clients and from new prospects
Manage leads and provide regular accounting of sales / prospect activity
Manage and report on sales and forecasting activity
Field calls from DMs, BDMs, AVPs and prospects regarding technology and systems
Create and present Integrated Guarding sales proposals (in conjunction with IGSC)
Use Google maps and Visio to create designs for the sales process
Technical
Design and architect Security Systems
Provide scope of work and design documents
Use Google maps and Visio to create designs which are ready to handoff to engineers
Coordinate with Technology Project Ensure smooth hand-off for implementation
Work with Prospects and Technology Project Manager (as needed) to refine and define project scope prior to contract finalization
MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Education/Experience:
At least 2 years of previous experience in a project management role with a Value Added Reseller (VAR) and/or a Technology Manufacturer in the Security Systems Industry
At least 2 years technical experience with security systems including design and architecture
4 year college degree is preferred
Highschool
Competencies (as demonstrated through experience, training, and/or testing):
Technical
Use of Visio and Google Maps for project design
Project Management skills
Ability to pursue and achieve professional certifications (varies according to state but examples include: alarm installer, alarm systems company, security alarm dealer)
Sales
Experience with creating and presenting proposals
Strong oral, written, and presentation skills are mandatory
Ability to forecast sales and provide accurate reporting regarding sales/prospecting activity
Ability to manage and generate leads
General
Ability to manage time and multiple tasks without supervision
Interpersonal skills and professionalism are critical
Good troubleshooting techniques
Ability to demonstrate good judgment and decision making
WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
Successful passage of background, reference, psychological, and controlled substance tests.
Required ability to handle multiple tasks concurrently.
Computer usage.
Handling and being exposed to sensitive and confidential information.
Regular talking and hearing.
Frequent sitting.
Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
Close vision, distance vision, and ability to adjust focus.
Work primarily performed in an office environment.
