Remote, Work from home, United States (must be able to work EST hours)
Reporting to the Senior Director, Engineering Management and working as a key member of the leadership team, the Chief of Staff provides the leadership, management and execution required to ensure the development and implementation of our strategy; ensuring that the proper operational controls, communications, governance operations, and engagement actions are in place to effectively develop and meet our strategic priorities.
To accomplish this, the COS must possess the energy and creative drive to effectively guide a team of high performing professionals across multiple segments and functions, with both direct and indirect influence. This role will act as Chief of Staff for the Managing Director of Applied Analytics Engineering.
The COS will play a critical role helping to shape and guide the future growth and development of our organization and is a great opportunity for individuals looking to grow their understanding of Data and Analytics.
Job Responsibilities
Leadership Operations : Work collaboratively with the leadership team on all aspects of the day-to-day operating activities to drive execution against the most critical initiatives and represent value story to partners; serves as a proxy for the organization's leader as needed.
Strategy, Planning and Execution : Works closely with cross-enterprise teams to ensure strategy development that will articulate the vision to achieve goals. Develop multi-year roadmap with specific actions needed to achieve goals across all areas of our organization. Ensure that funding and resources are prioritized and committed to complete actions and resolve resource gaps. Monitor whether actions achieved intended goals and revise future strategy and plans.
Departmental/Functional Operations - Strategic planning and execution for our programs, including Steering Committees, regular team meetings, Town Halls, Extended Leadership meetings, and other needs.
Efficiency and simplification - Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures. Works collaboratively to develop, improve, and simplify systems, processes, controls and procedures that improve the overall efficiency of the firm and insure excellent client service.
Portfolio Communications - coordination with organization leaders on communications focused on building the perceived portfolio value, reputation and visibility of our organization and its elements.
Domain- and BU-Specific Communications - along with Departmental communications, lead the team responsible for sourcing and delivery of strategic content related to Strategic and Operational priorities, using channels like newsletters, presentations, postcards, and more.
Agile Operations - Continue to drive agile maturity within the organization and optimize operating model while enabling a metrics-driven culture
Communications & Engagement Operations - includes the operations of the function, including Knowledge Management, annual meetings, reference materials, and coordination with corporate communications.
Executive/Leadership/Management Communications - Leader-specific communications for special applications like internal presentations, external speaking engagements and publication opportunities.
Talent: Shared accountability along with other leaders and HR for optimizing aligned talent (working with leadership team and matrix partners as appropriate):
Assess and ensure upgrade of talent where and when necessary to ensure execution against our strategy; aggressively manage performance
Ensure creation and ongoing maintenance of a talent pipeline for critical roles
A seasoned, respected leader with a minimum of 8 years of experience in a similar role with specific experience in managing multiple aspects of the business operations.
Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term organizational plan.
General Management - Thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, and marketing
Comfortable with Ambiguity - can effectively cope with change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty.
Drive for Results - Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including successful P&L management and the ability to balance the delivery of programs against the realities of a budget; allocates resources and manages operating expenses to maximize P&L while managing risk.
Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
Leadership and Organization - Exceptional capacity for managing and leading people and cross-functional teams; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.
Customer Focus - Is dedicated to meeting the expectations and requirements of clients; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind.
Matrix Management/Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.
Communication - Strong persuasion skills and effective communicator; ability to create and communicate a compelling vision internally and externally.
Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 110,900 - 184,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .
About Evernorth
Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
