Job Description:

Provide day-to-day Engineering and operational support for the Object Storage and Network-attached Storage platforms for Cigna. Will be responsible for the Engineering and operation of Object Storage, file share systems, replication, and various other storage components in order to ensure data availability for the business. Will work with various solutions including, but not limited to Cloudian, NetApp, NetApp StorageGrid, EMC ECS, EMC Isilon, Unity and Virtana. Will work on monitoring the environment and trend analysis to ensure a healthy environment.

Will assist in the diagnosis (Root Cause Analysis) and correction of NAS, and Object Storage problems. Troubleshooting and resolving infrastructure issues based on system architecture, project requirements, and customer expectations.

Execute Change Requests for assigned products in compliance with Change Management Policies. Participates in On Call rotation acting as the incident owner for after-hours support issues.

Required Skills

• Strong Knowledge of Object Storage and Network-attached environments, structure and design concepts.


• Experience with provisioning object storage via an API


• Experience in, designing, implementing On-Prem and Off-Prem NAS or\and Object storage.


• Strong Documentation skills to include creating and updating detailed environment design, installation, and support documentation.


• Experience in automation and automation tool\scripts like Ansible, PowerShell, and Python etc.


• Excellent analytical ability and communications skills


• Ability to manage multiple tasks simultaneously


• Time-management skills


• Customer service skills and experience


• Strong organization abilities


• Strong team mentor leadership and mentor


• Strong Knowledge of S3\Object Storage technologies


• Knowledge of NetApp and Dell EMC File Services


• Knowledge or hands-on experience with DR Products such as SRM and RecoverPoint.


• Drives in-depth assessment of emerging storage technologies to validate that the technology and architecture are appropriate for business solution needs and communicates assessment to the rest of the team.


• Working with the vendors to resolve escalated problem tickets.


• Help drive vendors and partners to troubleshoot issues as well as to find the root cause and deploy improvements to prevent future issues and outages.


• Improve the way applications and infrastructure work to allow updates, issues, and maintenance to be performed with minimal or no impact to end-users.


• Strong communication skills geared towards effective communication of concepts, design rationale, and findings to the organization.


• Participate in on-call rotation.


• Evaluate and provide input on the selection of any key technologies within the Storage (NAS) environment.


• Instill and maintain high levels of integrity and security, work in close conjunction with CIGNA Information and Protection (CIP) team.


• Ability to work in a fast pace environment and keep up with multiple projects and deadlines.


• Ability to work independently or in a group setting as needed to accomplish goals and objectives.

Qualifications:

• Minimum 6 years of Object Storage, NetApp, Dell EMC solution implementation and experience preferred


• 4-year degree preferred


• Demonstrated analytical and problem-solving skills.


• Experience managing and executing the multi-year strategic vision.


• Experience working independently with general direction.


• Experience in how to communicate with stakeholders at all levels to understand requirements.


• Experience with establishing and achieve goals and maintain timelines.


• Excellent interpersonal, verbal, written communication, and presentation skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 93,800 - 156,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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