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Insurance Customer Service Representative at Security First Bank and Insurance

Posted in Insurance 30+ days ago.

Type: Full-Time
Location: Beatrice, Nebraska





Job Description:

Security First Bank is a Nebraska-chartered, privately held community bank with 26 branch locations and 12 insurance offices throughout Nebraska and southwest South Dakota. We provide community banking services from the farm and ranch towns in rural Nebraska to the hub cities of Lincoln and Rapid City. Each branch is managed locally, and our employees are part of the communities we serve. This gives us valuable, local perspective and a personal commitment to servicing your financial needs.
Security First strives to improve the lives of the families and business we serve with creative, high-quality financial services. We believe that attention to detail, flexible and innovative services and remarkable customer care are the pillars of successful community banking, and we’ve been committed to those standards since our founding in 1898.

Apply Today. Grow with us at Security First Bank & Insurance. We treat you right.

To be considered as an applicant please complete the online application form at the Security First Bank web site. For additional information or paper application accommodations please stop by 2301 North 6th Street, Beatrice NE 68310 or call 402-223-4058

Role:

The Insurance Customer Service Representative is responsible for servicing current customers, quoting new business, issuing certificates of insurance, and handling the phones.

Essential Functions & Responsibilities:

  • Quotes and sells insurance policies to new and existing clients.

  • Resolves client inquiries and complaints.

  • Expands business reach through networking techniques.

  • Complies with insurance standards and regulations.

  • Tracks and identifies areas of improvement.

  • Performs other job-related duties as assigned.

Knowledge, Skills and Abilities:

Education and/or Experience.

  • High School Education or General Education Degree (GED).

  • One to twelve months previous experience in insurance, customer service, or other related fields preferred.

Interpersonal Skills.

  • Strong marketing, sales and communication skills.

  • Ability to keep accurate records.

  • Proficiency in Microsoft Office Suite programs.

  • Must be able to maintain a high level of confidentiality and work independently.

  • Excellent time management, interpersonal and organizational skills.

Certificates, Licenses, Registrations: Licensure in Property/Casualty, others as needed. Willingness to test for additional licenses.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Starting Wage Range and Benefits:

Security First Bank provides some of the most competitive, comprehensive benefits in South Dakota and Nebraska. We believe in our employees, and they deserve an environment in which they can excel, with the peace of mind that their families are in good hands. We provide a host of health benefits, financial plans, and other services designed to make life better - both at work and at home.

Starting wage will take into consideration prior experience. Additional information about benefits is available on the careers page of the company web site. Specific questions about benefits for full or part time status will be answered during the interview process.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.

Employer paid benefits for full time status: PTO (vacation and sick pay), Paid Holidays (Federal), EAP (Employee Assistance Program), Short Term Disability, Long Term Disability, Basic Life and Accidental Death & Dismemberment

When considering starting wages and salary, please note SFB benefit plans are designed to buy down premiums or out of pocket expenses, causing employee costs to be lower. Depending on level of participation in SFB company benefits, the dollar value of employer paid contributions increase employee total compensation between $3.50 to $10.00 per hour (or more than $7,280 to $20,800 per year) for full time employees. Level of participation will vary based on individual selections for medical, dental, vision and supplemental insurance coverages.  Does not include required employer paid payroll tax benefits, pre-tax savings from medical plans or retirement plans. Additional total compensation amounts listed above will be higher if participating in the 401(k) plan and HSA Medical plan, each includes a potential employer match and pre-tax savings.

Medical options (including some employer contributions to provide affordability and value):
High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) option
Preferred Provider Organization (PPO) Plan with a Flexible Spending Account (FSA) option
Dependent Care Flexible Spending Account
Dental
Vision
Supplemental Voluntary Benefits
Tele health
 
Retirement and other benefits – full time:
401(k) Plan with Company Match
Benefit Hub-employee discount program
Banking products: Free Checking, Safe Deposit Box (based on availability), Customer benefits when opening account.





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