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Coordinator of International Student Services at Valparaiso University

Posted in Other 30+ days ago.

Location: Valparaiso, Indiana





Job Description:

Coordinator of International Student Services Tracking Code887-674Job Description

The role acts as a key role in supporting international students, active and prospective, in their adjustment and adaptation to Valparaiso University and life in general in the United States; as well as serving as a resource to the university campus departments on key issues faced by international students prior and after arrival at Valparaiso University.






Major Responsibilities:



  • Immigration related duties: Creation and maintenance and update of immigration documents and records (I-20/DS-2019) and the sending of admission documents to admitted students

  • Answer questions regarding admission when needed

  • Assist with SEVIS registration and international students' data and reports

  • Maintain SUNAPSIS templates and checklist

  • Assist and advise the Valparaiso International Student Association (VISA) and other international student groups in creating and implementing events for the student body

  • Manage admitted international student arrival information for various offices to see and/or work closely with the grad and undergrad admissions offices to coordinate this effort

  • Assist with collection of information and m-range for arrival, moving into housing, orientation, and work closely with Residential Life

  • Respond to various non-SEVIS, non-academic needs of international students upon arrival

  • Participate in new student pick up from bus stop or airport

  • Process administrative procedures to collect information from students; revise/distribute all information related to the orientation and file collected information

  • Work with other offices and businesses to coordinate the orientation schedule

  • Develop and market various programs and events designed to engage students and the broader university community with a special focus on events that integrate both the international and non-international communities on campus. Compose newsletter to VU community and manage social media content

  • Social security administration for employment, BMV for registration, title, license, ID, Banks for accounts, landlords for housing, NIPSCO, Comcast, Verizon, etc.

  • Drive the students to these places on an 'as need' basis and help them with these benefits

  • Process and respond to special admissions cases such as incomplete documentation, deferrals, transfers, readmissions, and change of level

  • Process Change of Status applications and assist with other SEVIS functions as a DSO/ ARO

  • Answer questions for office procedures for extension and travel endorsement. Other DSO/ ARO related tasks as assigned

  • Serve as a liaison in monitoring international students with academic concerns, including notices in Starfish and Academic Action lists, and connecting them to on-campus resources as needed.




Knowledge and skills:



  • Bachelor's degree

  • Minimum one year prior experience in international education or related setting

  • Experience working with ELS and knowledge of a foreign language

  • Preferred previous experience interacting directly with university students

  • Strong organizational skills

  • Attention to detail

  • Strong customer service skills

  • Cultural understanding and sensitivity

  • Cross-cultural background, living, working, or study abroad

  • Must be able to work flexible hours and some evenings and weekends

  • Self-motivated and able to meet deadlines ln a fast-paced environment

  • Creative problem solver

  • Team player

  • Experience working with SUNAPSIS

  • Technology savvy

  • Web design skills

  • Manage/organize a large amount of data and reports

  • Exercise professional skills at all levels of the job

  • Time management skills

  • Project and event management and marketing skills





Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.




All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.




Valparaiso University requires all employees to be vaccinated against COVID-19 or apply for and receive a qualified exemption within two weeks of the employment start date.





To be considered for this position you must upload:



  • Cover letter

  • Resume

  • List of 3 professional references

  • Answer all the application questions






Please address cover letter to:


Janice Lin, Director of International Students and Scholars


Valparaiso University


Valparaiso, Indiana 46383

Job LocationValparaiso, Indiana, United StatesPosition TypeFull-Time/Regular
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