Provide administrative & operations support to the Hospitality department including, but limited to; customer service, coordinating departmental tasks, assist in the planning and execution of company events, providing reports and spreadsheets and assisting at the front desk.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide general administrative and day-to-day operations to the Hospitality department.
Handle administrative needs of the Hospitality team as requested.
Assist with the planning and organizing of company events.
Coordinating with catering staff to ensure that all details of catering event are handled.
Produces and edits moderately complex to complex correspondence, documents and reports using Word, PowerPoint, Excel, site visitor and access control systems.
Prepares mailings and distributions.
Participates in the safety emergency evacuation team program.
Complies with all company health & safety policies and procedures.
Oversees new hire orientation lunches.
Maintain the Hospitality Intranet pages and update guideline and work instruction procedures.
Assist with front desk receptionist role, as needed.
Oversee the breakroom operation which includes a snack program.
Ensuring that all hospitality activities are completed within a timely manner and meet expectations.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities
EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:
Education/Experience:
High school diploma or general education degree (GED) and four years of related experience; or,
AS/AA degree in a related discipline and two years of related experience; or,
BS/BA degree in a related discipline; or,
Equivalent combination of education and experience.
Knowledge/Skills:
Strong computer skills including well-developed knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Internet research capabilities.
Ability to multi-task, organize and prioritize time-sensitive tasks and display effective, independent project management skills.
Ability to use sound judgment and initiative in resolving problems and making recommendations.
Enthusiastic about providing the best possible customer service with a high level of organizational skills.
Must exude very helpful and energetic qualities with a positive attitude.
Must be detail oriented.
Demonstrates tact, diplomacy, respect, and confidentiality; is approachable and interacts professionally; builds business relationships based on mutual respect.
Must be proactive and have the ability to work both independently and in a team atmosphere with minimal supervision.
Responds well to shifting priorities by maintaining flexibility and professionalism.
Routinely anticipates and takes initiative to problem-solve and recommends and implements process/project improvements.
Understanding of departmental procedures and processes with the ability to act as an information source on departmental operations and policies.
Up-to-date knowledge of relevant desktop systems and software and ability to apply them to improve department effectiveness and execute daily and ongoing projects.
WORKING CONDITIONS:
• Environment: primarily working indoors, performing clerical work
• Essential physical requirements, standing, stooping, or typing
• Physical effort/lifting, light - up to 25 pounds
• Travel not required
#LI-LK
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
