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Chubb Customer Center Account Executive at Chubb

Posted in General Business 30+ days ago.

Type: Full-Time
Location: O Fallon, Missouri





Job Description:

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 

Chubb’s Personal Risk Services Operations division provides industry leading service to clients, agents and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated team specialist to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS’ growth and retention by counseling successful individuals and families on their insurance coverage. 

Account executives are licensed agents supporting PRS’ growth and retention by counseling successful individuals and families on their insurance coverage. 

MAJOR DUTIES & RESPONSIBILITIES:


  • Counsel clients & agents on insurance needs

  • Identify gaps in coverage and make recommendations to address them

  • Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes

  • Work effectively in a team setting using professional interpersonal and communication skills

  • Maintain performance and quality standards

  • Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.

  • Complete assigned work and other duties as assigned

MINIMUM REQUIREMENTS:


  • Property and Casualty Insurance license

  • Associate degree or equivalent industry experience

  • Personal lines operations, agency, underwriting and/or marketing experience

  • Ability to drive results and innovate in a fast-paced environment

  • Excellent client service skills, including oral and written communication

  • Proficiency with Microsoft Office, specifically Word and Excel

  • Excellent organization skills and ability to multi-task

  • Ability to work independently in areas without defined workflows, as well as in a team environment

  • Ability to handle multiple priorities within strict time constraints

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.






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