Conversion - Manage the efforts of operating teams of a multi- line, area or technology on one shift in the efficient conversion of materials into quality products in a safe, secure and sanitary manner within the product design specifications.
Change Agent - Implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the line/area are met, and give input and recommendations for such changes by using a Continuous Improvement mindset
Mars Supply Excellence - Lead or participate in one or more MSE Pillars; Lead and support the implementation of Autonomous Maintenance (AM) and Autonomous Work Teams (AWTs) in area of responsibility; Lead key connection points and own reliability data collection accuracy.
Area Ownership - Collaborate with the rest of the Area Leadership Team (Area Manager or Continuous Improvement Engineer, Continuous Improvement Specialist, Maintenance Coordinator) to create and execute the reliability strategy for area of responsibility
Coaching - Coach operators to build their functional and leadership capabilities and to drive accountability in safety, Quality and Food Safety, Autonomous Maintenance, and team engagement.
Line Operations - Coordinate materials, staffing and resources to support line operation and changeovers.
Standards Implementation and Adherence - Ensure standards are implemented on shift and in area of responsibility through effective communication, change management, consistent reinforcement, and through coaching, guidance, and accountability measures.
Associate Safety - Ensure safe working conditions as well as safe behaviors and mindsets through the direct implementation of Mars Safety programs and through driving a relentless focus among team of operators
Food Safety and Product Quality - Ensure the ongoing production of safe and defect free products consistent with the principles of Mars. HACCP proficiency is required; this manager owns ongoing training and championing of quality goals and improvements at the Area Shift level.
Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self-managed, team working principles with a minimum degree of guidance from the Area Manager or Value Stream Manager.
Engagement - Responsible for facilitating and driving an environment of high associate engagement on the team.
Goal Setting and Measurement - With the general guidance of the Value Stream or Area Manager, and/or the support of the Continuous Improvement Engineer, establish line and individual performance standards and goals, and measure, control, take corrective action and report results as appropriate.
Troubleshooting - Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.
Escalations - Proactively identify risks and opportunities as well as reactively lead on-shift incident resolution when operators require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues.
Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.
Technology Advancement - Advise when opportunities exist for moving the line/area forward in technological change.
Operations Strategy - Participate in the implementation of improvement strategies that will help the line/area perform more effectively in the near term.
Recruiting and Onboarding - Responsible for partnering with Talent Acquisition to recruit and select associates for operations roles, and responsible to onboard associates effectively
Associate Development - Develop associates by mentoring and supporting their development plans and helping them grow in functional capability and long-term career
Job Specifications/Qualifications
Note: May differ from the current job holder's own skills and experience.
1. Education & Professional Qualification
An undergraduate (Bachelor's) degree
OR
The equivalent experience, defined as greater than 4 years of experience in a technical manufacturing continuous improvement environment, along with a High School Diploma.
Preferred:
A degree in one of the Engineering, basic sciences, or business related disciplines.
2. Knowledge/Experience
Experience and demonstrated capability in leading others.
Previous direct people leadership experience preferred.
Working knowledge of Good Manufacturing Practices.
Ability to convey communications clearly and concisely.
Understanding of major functions within the plant and the ability to work directly with all levels and functions.
Proficiency in Microsoft Office software (Word, Excel, etc), internet software, e-mail.
Ability to succeed in an ambiguous environment.
Functional knowledge and understanding of HACCP concepts.
Experience in plant sanitation practices and procedures.
Ability to deliver critical performance feedback and hold associates accountable to business objectives.
Champion of safety with OSHA experience or certification preferred
