PRIMARY PURPOSE: 

This position is responsible for performing duties related to the efficient, safe, and compliant collection of blood and blood products. This position works collaboratively as a member of the team and in alignment with the values of the organization. Ensures compliance with SOP, FDA and AABB standards during blood collection operations.

DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations.  Brings compliance issues to the attention of management.

Assures quality customer service to all customers.

Maintains good attendance and punctuality per the absence policy.

Maintains awareness and follows all safety procedures, as outlined by the company.

Performs all duties related to the collection and handling of blood and blood products (e.g., load, set-up, tear down, advanced eligibility calculations, and daily quality control). Packs blood products for temporary storage and transportation to processing location.

Performs donor interviews and appropriately determines donation eligibility. Performs donor rebooking activities.

Performs whole blood phlebotomy of donors, apheresis red cell, plasma and platelet collections in accordance with Standard Operating Procedures.

Provides explanation to donors concerning deferrals and other questions the donor may have regarding eligibility.  Consults with management, as necessary.

Performs all aspects of Therapeutic collections (i.e. Dendreon, Granulocytes) and the administering of medication associated with the collections.

Communicates all pertinent information effectively and timely. Brings issues to the attention of those in authority or leadership positions, as necessary.

Works as part of a team to achieve daily team production goals. Assists and supports other team members, as required. Participates in required staff meetings and huddles.

Maintains and ensures equipment, vehicles, and facilities are in good working order. Maintains a clean and organized work area and ensures records are accurate and complete. Drives the company vehicle, as needed

Demonstrates excellent communication skills in accordance with current customer service standards to represent a positive image for the company.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education

Associate’s degree required.  

Licenses/Certifications

RN license required. 

Valid in–state driver’s license preferred.

Experience

Six months previous work experience in a healthcare related position preferred.

Skills/Abilities

Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. 

Must be able to maintain confidentiality. 

Effective oral and written communication skills. 

Basic working knowledge of Windows operating system, keyboard usage, and PC.

Must be able to read and comprehend written procedures and instructions.

Must be able to work flexible shifts, varied schedules, overtime, weekends, and holidays as needed.

Must have good customer service and interpersonal skills.

Ability to work in a team environment and participate as an active team member.

Ability to travel, as required.

Attention to detail.

Strong organizational skills.

Ability to navigate electronic devices/equipment.

Must be trained and knowledgeable in using and maintaining equipment associated with the collection of whole blood, automated red cell/plasma and apheresis components.