About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

This role in the Global Transportation Operation Center, based in Erlanger, KY, will execute the inbound and outbound logistics tracking of domestic and international shipments. The transportation Specialist is responsible to ensure the successful movement and processing of Gap Inc. inbound and outbound products from origin (domestic I.T.O.s) to our DC destinations and to final third part providers across the US. This position interacts with individuals both independently and in conjunction with other internal and external stakeholders. Performs key functions that directly impact our DCs and Stores to have the right product at the right time to sell to the end customer. The work performed by this GTOC Specialist role ensures the successful movement and processing of Gap Inc. product through US to our DCs and third-party providers; in support of both our Retail and Ecommerce business.

What You'll Do

• Responsible for the track & trace of Inbound and outbound ground freight shipments from multiple domestic origins to multiple domestic locations and Gap Inc. distribution centers across the US.


• Partnership with Domestic Truckload & Rail Carriers, ITO and DC locations to ensure timely pick up & deliveries


• Share with Ops Leaders the accountability for On-Time performance to meet or exceed capacity and service requirements


• Communicate critical information to internal and external partners in clear, concise, and professional manner


• Anticipate potential operational issues to mitigate performance failures


• Strong Interpersonal and Communication Skills


• Strong Problem-Solving, Organizational, Planning, Conflict Resolution, Analytical skills, Decision Making

Who You Are

• Basic knowledge of parcel transportation carriers, services, processes, and pricing


• Ability to coordinate multiple tasks and cross train to learn different skills with confidence


• Strong sense of urgency and ability to independently prioritize workload according to the needs of the business


• Ability to speak with candor to drive business results; Excellent communication skills, both verbal and written


• Learn and apply working knowledge of related work area processes and procedures

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.
US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).