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PT Wheelchair Agent ($11.50 + Flight Privileges) at Unifi

Posted in Health Care 30+ days ago.

Type: Part-Time
Location: Warwick, Rhode Island

Job Description:

  • Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as passengers needing wheelchair assistance.

  • Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.

  • Direct passengers through Customs, Immigration, and Quarantine.

  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.

  • Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software.

  • Oversee all customer services issues related to wheelchair bound customers.

  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications


  • Must be a local (in-state) resident.

  • Valid In-State Driver’s License.

  • Ability to pass a pre-employment drug screen.

  • Ability to pass up to a 10-year background check.

  • Must be at least 18 years of age.

  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

  • Must complete ramp and SIDA training to obtain airport authority identification security.


No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities:

  • Excellent customer service skills.

  • Strong work ethic.

  • Ability to work in a team oriented environment.

  • Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.

  • Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

Preferred Qualifications


High School diploma or GED.


One+ year of relevant experience.

Knowledge, Skills & Abilities:

  • Able to communicate information and instructions verbally and/or via radio equipment.

  • Able to communicate effectively in a professional manner.

  • Able to work quickly and efficiently to meet tight time restrictions.

Working Conditions

Work Schedule:

You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.

Work Environment:

Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:

  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.

  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.

  • Must be able to work in cramped or high places.

  • Must be able to carry heavy items up and down jet way stairs.

Supervisory Responsibilities



Unifi is an Equal Opportunity Employer.


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