This position is open within the Select Segment's Business Solutions and Implementation (BSI) team. The BSI team represents the Select Segment in all application development projects touching the Facets system and related applications.

The person filling this particular opening would take the lead for the business on the CATS accumulation Business and IT application.

Responsibilities

In the role of a Business Project Specialist this person will:

Primary Role:

• Manage and lead production support for the daily accumulation fallout of CATS (Centralized Accumulation Translation Service).


• Analyze and triage accumulation fallout for resolution.


• Coordinate and monitor configuration corrections with Business partners for resolution to accums fallout.


• Open CMS Tickets to IT partners for resolution to Accum Fallout due to System (IT) process. Responsibilities will include managing open tickets to IT and coordinating resolution to the fallout..


• Work with management team to remedy any concerns that may arise with the accumulation process. Compile and analyze results of service for identification of improvement opportunities.


• Provide weekly status and performance metrics to the senior management team.

Secondary Role:

Participate in Project work for small enhancements to the Select business.

• Serve as a liaison between business and technical teams to define and interpret how Facets data populates the appropriate data stores to support downstream applications and processes.


• Serve as a liaison between business and technical teams to support benefits returned in the data stores.


• Serve as a SME for business and end users on information stored in the data stores


• Audit of information supplied to and returned by the data stores


• Gather and Document business rules for display/return of data to support end user requirements.
  
  
  • Define and maintain requirements and desired outcome associated with the data stores for Facets implementations.
  
  
  • Analyze, design, build, test and document business rules to support use and display of data by downstream systems and meet business requirements.
  
  
  • Provide testing support as needed so that testers understand requirements and to review test cases and results. Troubleshooting of issues may also be necessary.
  
  
  
  

Qualifications:

• Superb analysis and critical thinking skills


• Strong verbal and written communications skills with demonstrated ability to research, problem solve, trouble shoot, influence, present and partner across the organization


• Results driven


• Demonstrate leadership skills


• Demonstrate ability to manage multiple timelines and priorities for self and team


• Key Competencies required: Decision quality, Priority Setting, Business Acumen, Analytical Skills and Conflict management.

Preferred Qualifications

• 1+ years of industry (inclusive of benefits, benefit set-up and claim payment) and/or broad-based business experience.


• Familiarity with data mining and management


• Experience with benefits, plan coverage and projects.


• Technical knowledge of systems used by area

For this position, we anticipate offering an annual salary of $67,100 - $111,900, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.