Automation Technical Writer- KION Mobile Automation at Dematic Corp.

Posted in General Business 6 days ago.

Type: Full-Time
Location: Holland, Michigan

Job Description:

This position will be part of the KION Group - Mobile Automation team! KION Mobile Automation (KMA) is the world-leading, fast-growing, innovative frontrunner in the development of mobile robotics, robotic fleet controllers and cloud-based fleet logistics management systems. KMA has a focus on Automated Guided Vehicle (AGV) systems. AGVs are fully autonomous robots that move and transport items in production, warehouse, and distribution centers without manual intervention or permanent conveying systems.

What we offer:

Career Development

We are here to support you for the entirety of your Dematic career. From a fast start of learning Dematic's history and foundational training to succeed in your role to leadership development programs, technical training and certifications, and Career Navigator to identify challenging new opportunities, our goal is to help you grow beyond your borders.

Competitive Compensation and Benefits

Our attractive and market competitive total rewards packages are designed to reward high performance and to assist in managing your personal and family needs. Dematic offers robust packages based on employment status and national requirements.

Pay Transparency

Dematic is committed to pay transparency. As such, the Dematic will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, Dematic will still maintain confidentiality of your pay information. Employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Dematic, or (c) consistent with Dematic's legal duty to furnish information.

Global Opportunities

As a global company, our employees are exposed to different ideas and perspectives from around the world. We offer international assignments for qualified employees and wherever possible, we offer flexible working hours and modern workspace design.

Learn More Here:

Tasks and Qualifications:

Core Responsibilities:

  • Works with agile teams to identify / research product functions, attributes, capabilities, characteristics, or qualities to create end-user documentation.

  • Works with agile teams to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support.

  • Edits and proofreads technical data for use in documents or sections of documents such as manuals, procedures, sales proposals and specifications.

  • Ensures technical documentation is accurate, complete, meets editorial and company specifications and adheres to standards for quality, graphics, coverage, format, and style.

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

  • Coordinate dependencies with other groups and/or documents development efforts

  • Integrate materials from multiple sources and blend them in to a unified documentation

Experience/Degree Required:

  • Bachelor's degree in English, Writing, Professional Writing, Technical Communications, Technical Writing and Communications, Computer Science, Engineering, or related field (or equivalent)

  • 2 - 5 years of Technical Writing experience

Experience / Skills Required:

  • Ability to convey technical material in a concise and effective manner

  • Experience visualizing or diagramming systems and processes

  • Familiarity with plain language guidelines

  • Experience with Microsoft Office, Visio and Adobe Acrobat

  • Experience working with Engineers (Mechanical, Electrical, Software, etc...)

  • Strong technical skills

  • Abilities to layout and format documents

  • Strong attention to details, highly organized, computer literate

  • Impeccable English skills both orally and in writing

  • A good sense of humor and an ability to have fun!

Experience/Skill Preferred:

  • Technical Skills in the following areas:

    • Engineering design

    • Software architecture

    • Training material development

    • Illustration

    • Typography

    • User Interfaces

  • Demonstrated ability to work as part of a team with little direct supervision

  • Demonstrated ability to meet deadlines

  • Ability to be flexible when encountering changing requirements

  • Ability to do independent problem solving when necessary

  • Compliance background with ISO 9001 is an asset


  • Travel - Up To 10% (including International)

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